-
September 2023 by robert toole
Found credit/debit card from community bank, took to this branch to get it to the person who lost it.
-
August 2022 by La Sun
The branch manger is ghetto just like the location of the branch! Sandy is disgusting and lacks customer service skills to be the manager!
-
December 2021 by Lisa Hartley
Don’t open a account here unless you absolutely have to, this bank charges all these unnecessary fees. When you go to get some understanding of what’s going on with your account they can’t help. A bunch of incompetent employees work here , they give wrong information and they have bad attitudes.
-
December 2021 by Peaceand Harmony
Take your money else where , staff is very rude and brainless. You ask them a question and they have no answers. I wonder if they were even trained to work at this job or did they get hired on the spot.
-
December 2021 by Micheal Bentley
Staff was rude
-
September 2021 by Sharlene Sosa
Best bank ?? in Wilkes-Barre Pennsylvania. The employees are beyond excellent. They offer the best customer services . I love Joyce ,Carmen, Sara Wheeler and other girls at this branch but I forgot their names . They are really fast and never make mistakes in transactions. I love my bank thanks for everything you guys do for me
-
September 2021 by Jerry Post
Most places "recommend" a mask now and are at 100% capacity. But for some reason this bank only allows 3 people in at a time and we're telling the extra people to stand outside.
-
November 2020 by OBED TELLEZ
The staff is very friendly
-
January 2020 by Trelles Nancy
Both my personal checking and business accounts were opened at this branch, I have always interacted with friendly and knowledgeable staff. If English is not your first language they also have Spanish speaking tellers. I would highly recommend doing business at this branch.
-
November 2019 by animaniac9695
If I could give this bank zero stars I would. First off the staff is rude and they lack the ability to to give any straight answers. And they also lie and will tell you that all of your transaction history is not available to you. They can't give a proper balance inquiry. Oh and getting a hold of a manager to discuss any issues was impossible. The list goes on but I strongly suggest that anyone who does business at this bank to please go elsewhere because they do not care about the customer.
-
September 2019 by Kim Sando
I opened an checking account recently. The lady that took care of me (at the second desk) was very very helpful . She explained everthing very well. And I got a free gift for opening the account . I definitely recommend her to help you open an account.
-
August 2019 by keriann mauro
It is a scary parking lot to be in looks like trouble I don't do any more business at this location. But the teller I always delt with was very nice the few times I had to go. But unless they hired security I wont go here.
-
August 2019 by A.L. N.C.
This bank needs to start fresh.
-
June 2018 by Hillary G
The bank is dirty and scary, there's a ton of hidden fees (dormant service fee is only one of many), and the women who answer the phones are extremely rude. I've been unfairly overdrafted because I neglected to cancel my account after I moved two hours away and apparently they charge you money to not use the account? They wouldn't let me close the account unless I was there in person, so I had to send a family member over to put money in the account so they'd stop charging me overdraft fees until I had the time to drive up there. I ended up paying 100 dollars because...reasons?
-
December 2017 by Susie
Worst Bank Ever! First of all the tellers are not very knowledgeable or polite. Second of all the bank is pretty nasty inside. I actually didn't feel safe in there. Lastly, watch out for hidden fees. Dormant account fee.....really?
