Old Navy in Wilkes-Barre, PA offers a wide range of fashion options for the whole family. The store has a good selection of men's shorts at reasonable prices, though one customer found the sale policy a bit misleading. During a busy Black Friday, the store was crowded and messy, but a helpful staff member assisted a customer in finding the right item. While one customer had a positive experience with a friendly and accommodating employee, another noticed the staff member was not very friendly on a different visit. Overall, the store provides a variety of clothing options, including trendy maternity wear, women's, men's, and kids' fashion, with the convenience of online ordering and in-store pickup.
I have to say I love that Old Navy!! P I didn't get the woman's name that helped me. But she was there early this morning, and she checked me out. Very courteous and helpful!!
June 2025
Friendly and helpful staff, but a bit messy throughout the store
November 2024
The store was clean. Very high prices that do not reflect the quality of their merchandise. They need to lower prices or up their quality They no longer have their clearance area. Doubt I'll go back there.
