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“It's an amazing store and cheap at the rates items are for sale for. I will definitely be shopping here in the future. The only downside is during the pandemic is you cannot sit in the food court and many items are not available”
“Just wanted to mention the outstanding professionalism and patience of Bobbi Jo Powell in the optical department at Sam’s Club in Wilkes-Barre Township. She took the time to answer all questions I had and was also very kind too! I drive to that particular Sam’s Club for her over the top service!!”
“They don't always have what you're looking for, but they're constantly refilling things and always more than willing to accommodate. Today we asked for strawberries and the guy brought over a whole pallet of them to let us find good ones. Girl at checkout was so friendly. It was a good shopping experience.”
“The store itself is OK but two items I ordered were not delivered, the delivery driver instead dropped them off somewhere else. I called the club to complain, was kept on hold, hung up on and, when I called back, put in contact with somebody who could barely speak English and who could not resolve my problem. Then he hung up on me again.
They sent a replacement order out today, which the driver (third party delivery service) tossed wherever he/she felt like it rather than at my address. This was apparently in the neighboring apartment complex. The club did refund my money and I will go there and buy the items myself next week but they need to find a reliable delivery service. The one they have messed up the order the same way twice in a row.
The store's own performance has however been improving over the past months. People no longer have to waste time showing receipts to get out of the store, so this change is definitely welcome. I have accordingly increased my rating of the store.”
Wholesale Stores
Wholesale Stores
Wholesale Stores
Wholesale Stores
Wholesale Stores
“Besides people being impatient and cutting you off or driving the wrong way because they don't think they have to wait in lines, or don't know how to read the road arrows, the price is great.”