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“I was on a tight timeline and Kyle was beyond helpful. I was in and out of the store in no time. Kyle was courteous and helpful in answering all of my questions. Highly recommend.”
10AM - 7PM
4031 William Penn Hwy, Monroeville
Mobile Phones
“My phone wouldn’t take a charge, I tried multiple chargers and nothing worked. Drove to cell phone repair thinking it was over for my phone, five minutes later my phone was fixed! I definitely recommend that place! Friendly Service”
“Nate was so kind . I was incredibly stressed out coming into the store late at night with my three small children. Nate not only made the process painless he was also so enjoyable to talk to . I really appreciate it.”
“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“Jason and Elijah are always willing to go the extra mile, have patience and understand the needs of each customer! I highly recommend this store to anyone looking for Verizon products!”
“Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“Jojo was spectacular! This was hand-down, the absolute best experience that I have ever had with an At&t retailer. From the moment that I showed up, she was professional, patient, and didn't judge me with the many times that I changed my mind. If you are looking for a new phone and need to see someone that will take their time out to show you how valuable your time is to them, come here and see Jojo! Also, a big shout out to her manager ?”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“My experience it was a good experience The woman was very helpful the service was fast they help me with many questions I have because I'm not very computer friendly you know we recommend this store to all my friends”
“Megan went over and beyond helping me. I would recommend Verizon to anyone looking for a great place to. Thank you Megan Fry for all you did to help me get a good deal.”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“I just really enjoyed having a nice human experience with someone who was very humble and very real. I felt like I could easily have a drink and a casual conversation with Sam about anything at all. Refreshing, albeit brief, experience.”
“I’m writing this review on my grandma behalf. Recently my grandmother went to the AT&T in Pittsburgh mills. Her phone was so jacked up through programming. She took it to the store and was greeted by a man named Charles. He was very knowledgeable and treated us like family even though we’re not AT&T customers. He even held the door for us. He also went over a plan with my Grandma that would be beneficial to her. We will go see Charles today.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”
“I arrived at exactly 10am the doors was open. Sales lady attitude personality and smile was beautiful.
The help service she gave to me was definitely a reason for me to now on have the EastLiberty pa. Store the store of choice. East Libert 2/10/26 @10am store rep: Ms.Ava.”
“Milan was very helpful for me and there was 2 more person in the store but he was so polite and quick that he managed to serve all of us in no time and he maid my day.”
“This google review is for Shawn at 5905 Penn Avenue in referenced to his great tenacious customer service and support! I suggest recommendations for upper management position and/or above because of his guaranteed superb service!!!”
“Thanks Vj expertise and outstanding service. The entire process was smooth,efficient and enjoyable.highly recommended vj.he advised me to buy a good phone on my wife's birthday and said that a good phone costs less money.he is genius.”
10AM - 7PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“I unfortunately forgot the employees name, but the man working by himself yesterday (October 1st) at the liberty ave location was amazing. He helped me get exactly what I wanted and made the process as seamless as possible. He deserves to be commended for delivering the best customer service experience I have had at a Verizon store to date.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“I love Boost Mobile store on Liberty Ave. In Bloomfied. They work with you on what ever you need . Explain and take time with you . Always there in person. I like that!”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
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“I came here to pay my phone bill chinnu gave me a good deal to upgrade my phone and helped me to transfer all the data from old phone, he is amazing, thanks again”