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March 2024 by Eric Grosch
Great service great people at the counters
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March 2024 by Monique “Horrorqueen” Smith
Great fast service and opens at 7 doesn’t close until 6.
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February 2024 by Jess Walsh
Worst post office I've ever walked into. Most of the time I just go to the Montoursville post office because they are at least nice there, but when I have to pick up a package that was never delivered for Lord knows what reason, I have to go to this one. The woman who works at the front desk (elderly short hair) is the most condescending, rude, vile thing I've ever met. She's basically told me to go F off many times when I was there to pick up a package. The service is horrible here, everyone acts like you are nothing but an inconvenience. I've had bad service in my day but this place takes the cake. Awful. If you can avoid it, please do. You'll save yourself frustration and a headache.
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February 2024 by Megan Roloson
Another day, another "your driveway wasn't accessible message from USPS. Our driveway has never been blocked, BUT we have watched the weekend mailman drive by our house and never stop at the mailbox multiple times. On the occasions I've stopped into this post office to get to the bottom of the issue, I was told that's just what they put down if they run out of time. So, in a nutshell, the guy will drive by your house for the GPS tracking, never bother to deliver anything, and then dumps the workload onto the reliable weekday driver. Best part, they know it happens and just don't care......
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December 2023 by Donna Barto
Lost package and no help. Tried 8 different user names and they are all in use and then the system kicked me out. Nobody ever answers the phone.
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December 2023 by Hailey Haefner
Don’t answer the phone and packages constantly missing.
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June 2023 by Sandy Nolan
It would be great to be able to talk to somebody.
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June 2023 by We The P.
Deserves a zero. The Williamsport Postmaster needs to resign and apologize to Williamsport for what they have done. Mail carriers are lazy, overpaid, incompetent with horrible attitudes and this all comes back to the Postmaster here in Williamsport and the GOP criminal at the top - DeJoy who should be in DePrison. You have a 50/50 chance of getting your mail delivered if you live in Williamsport. The brain dead MAGA rednecks who work in processing could care less if you get your mail. They are too busy looking for your checks or medication to steal. I have never had mail service as bad as I do here in Williamsport. We the people of Williamsport demand that the Williamsport Postmaster RESIGN and issue a public apology for their inept and incompetent leadership.
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December 2022 by Nicole Taylor
Had the pleasure of running into the white haired, condescending front desk attendant. An elderly woman clearly beyond capable of communicating without huffing and rolling her eyes at patrons. I’ve had more pleasant visits at the DMV!
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June 2022 by twiztidtripper
Have lost multiple packages of mine adding up to hundreds of dollars lost and all I get is an attitude if I make a complaint about it. Will never willingly use usps again.
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May 2022 by finla v
Don't know about the workers working here, but there's only 1 person working the front desk every time I visit this place. I was greeted with a very poor, condescending attitude from the old lady who works there, she clearly don't like her job. What's up with postal workers around this area? I've never seen a friendly , professional service worker in central PA.
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March 2022 by Ende C.
The workers do what they can. I don't think the bad reviews here are worker issues as much as poor management
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March 2022 by Diane Derr
I've lived in Williamsport for 9 months now. In that time I have had 4 packages that were "delivered" go missing, never to be seen again. Now it's my burden to call the vendor, explain what happened, hope they believe me and reissue my order. My entire lifetime I can't recall ever have missing packages. I'm not surprised that the USPS is broke! From now on, I will request package delivery by UPS or FedEx exclusively.
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January 2022 by Fox Frenzy
Constantly "No access to delivery location". Funny how FedEx, UPS, Uber Eats, Pizza Hut and every other delivery service on the planet has no issues getting to the door. You got some lazy delivery people at this location and they need to be flogged.
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December 2021 by Frank Teahan
Very poor delivery service. It has been 7 days without any mail delivery. We have tried calling the Williamsport office and no one answers. Several messages left on answering machine with no response.