“If you knew the difference between banks and credit unions regarding fees, profits and the use of your deposited money, then you would join a credit union. This branch is awesome!”
“12/22/23 Update…Customer service was able to help me in navigating what was originally a difficult hurdle in setting up a loan which I improved my review from this.As a side note, additional processing following approval of loan is taking much longer than I anticipated. For me, this involved connecting my external bank account from another financial institution electronically to my Belco account using the app, then transferring the desired amount to my bank account. I don’t want to commit to a time this is taking me because of multiple factors. First, I never yet received the transfer and I’m also in doing this right before the holidays. Additionally, processing times may vary depending on whichever “other”financial institution you may be working with. Bottom line, don’t expect to be able to utilize the funds immediately following loan approval.”
“Great experience recently working with Kye and the team at the Granite Run Branch on our corporate banking needs. 20 years of commercial banking with Citadel and we couldn't be happier!”
“This is in response to Fred /Yolanda Waters since we can't respond as the business for some reason. As of Feb. 7, 2023, we had a serious staffing issue where we were forced to reduce our hours. The hours were clearly posted on the door and they are also on our website. The person who was inside working was NOT able to tend to members which is precisely why the Lobby was closed. Again, everything was clearly marked and clearly posted on our website along with "we apologize for the inconvenience" . Unfortunately, some circumstances are beyond one's control. We strive to keep everyone happy.”
“Wanted to take a moment to express about my experience with Red Rose Credit and they help with getting a car loan for my husband and I. Abi was amazing and very helpful. He made the experience easy and saved us some money. Thank you again for all the help.”
“Very nice bank helpful to Customers. Thay took care of fraud someone charged on credit card in different state. Funny I was working @ that time. COULDNT been in N.J. or Fla.”
“I stopped at the Oregon Pike Belco without an appointment to close an account for a deceased love one. Two tellers helped walk me through the process. It was easy and seamless. I live out of state, but if I were local, I would definitely bank here based upon the customer service I received today.”
“The cashier's are so friendly and the management is knowledgable and super nice if you have an issues go to the greenfield branch for assistance you won't go wrong”
“This is one of the best Credit union with plenty of options for the customers and low APR rates. Everyone can find any loan with a good credit scores. I am proud to be a member of Citadel redit Union Member.”
“I have used this bank For 12 years now, I can honestly say they have improved a lot specially with their mobile app now make it easier to view your account and you can get paperless statement. Great customer service staff always nice and always willing to help with anything.Great Bank.”
“One of the best banks i’ve ever used. Always super “member first”, Ellen is super friendly and makes the process of my business so easy. Thank you to this wonderful branch !”