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“I go out of my way to come to this Post Office because the customer service is excellent. Catherine and Lori are always kind and helpful. Thank you for all of your hard work and helping me.”
2 - 4:30PM 8AM - 12PM
220 Rosedale Ave, Bausman
Post Offices
“I love this post office I never had any problems here the staff are great❤️ keep up the great work and please keep this post office open I don't want to drive elsewhere”
8:30AM - 4:30PM
1813 Olde Homestead Ln, Lancaster
Post Offices
“Parking on the side is the lonly parking and is rather limited. Also when you first pull it looks like the main parking is in back. It's for another business and you will have to walk back around. A really horrible set up. But I rates it a 5 because the mailperson was kind and efficient.”
“I really like this post office, it's small but mighty and the closest to my house. The staff are always pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.”
1 - 4PM 8 - 11AM
55 Drytown Rd, Holtwood
Post Offices
“In contrast to some of the grumps writing reviews on here, I think that this is the best post-office south of Lancaster. Always pleasant and efficient. They don't waste time. You get what you need--quickly.”
12 - 4:30PM 8 - 11AM
10 E Main St, Leola
Post Offices
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
“Ebony is amazing!! She went out of her way to go to another post office location to find my daughter's prom dress that had been lost in shipping. I have never received such great service. Ebony should be promoted to Post Master General! Thank you!!”
“I am astounded at the bad reviews. We never have a problem with our mail delivery, and when I ship at the post office (which is A LOT!) I never have any issues. Always prompt, polite, and helpful.”
“This is a great little post office, really small-town friendly. I have ALWAYS been helped by courteous and friendly staff. They answer questions and advise me, sometimes, on how to ship. I love Lititz.”
7:30AM - 4:30PM
48-50 W Chestnut St Ste 1, Lancaster
Post Offices
“I luv my USPS peeps.i like a lot of others are in need of this place(go figure (lol)anyways it opened up late but I got over it cause the overworked lady inside has a lot on her.i luved that inspite of the things on her she took the time to track the location of ma thing.if y'all can be kind to the peeps working there.?”
“5 days total and my package was still in Pennsylvania what happened?
Package showed stalled at this location for 3 days and did not move. So 31 may 2025 I took my USPS receipt and took a ride to the location, The woman at the counter was nice to me and she paged someone to come out and help me to see if they could tell me or find out what has happened to my package after 3 days showing in that location. I stepped off to the side and patiently waited.
First guy came out took my information and made a copy of things and said he would go look and asked if my package had a battery I said yes, so that gave him a start on what area to look for it ..
He did not find it, 20 minutes later another guy came out with another paper and he said he would also go look for it.
25 minutes later I was called to the side window where a 3rd gent was going to go look for it...
He came back in about 15 minutes and we talked about where the package was heading and he took my name and phone number and told me he would call me by the end of shift either way.
2 hours later I got a call, and he found my package.
USPS did their job and loaded it onto a truck heading west, that is where he found it. He sated the truck has sat in the lot packed for 3 days because the sub contractor refused the load for some unknown reason. He said I can come back down, and meet him at the window to get my package just bring my Id and original receipt.
I took a ride down with my original receipt and my Id and was able to recover my package.
He said he dug through a truck with thousands of packages to get mine recovered!!
So for me this place gets 5 stars they spent a few hours to resolve my issue..”
9:15 - 11:15AM 12:15 - 4:15PM
735 Marticville Rd, Pequea
Post Offices
“I love Cindy at Lancaster post office. It's location was impeccable centrally across from Lancaster police office....I highly recommended for them to have performing arts ....mantra”
“Never had a problem there but they have cut their hours back and the older lady ("Jennifer?") that used to work there is apparently no longer there, mainly staffed with younger employees who sometimes don't know how to do things...also has a sign saying they don't accept more than five packages at a time.”
“It's sad that it's the most negative that's the most loudest. My package arrived here and within twenty-four hours, my package was departed and arrived in another destination close to home just a day later. I'm not doxing myself so I'll say it's arriving on time thanks to the quick departure this distribution center had done.”
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“Quick service, but the older customers from the retirement homes are such a bore. They stand around and take up the clerks' time as though no one else has anything to do except listen to them. Excuse me, some of us work, and can't stand around chit-chatting all day, displaying senility. I've seen signs on other post offices about not taking up time about extraneous business/conversations. That should happen here. These old and decayed individuals should be told to shut up and leave. They are wasting everyone's time.Did I mention that I like this post office otherwise? I do.”