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“Quick service, but the older customers from the retirement homes are such a bore. They stand around and take up the clerks' time as though no one else has anything to do except listen to them. Excuse me, some of us work, and can't stand around chit-chatting all day, displaying senility. I've seen signs on other post offices about not taking up time about extraneous business/conversations. That should happen here. These old and decayed individuals should be told to shut up and leave. They are wasting everyone's time.Did I mention that I like this post office otherwise? I do.”
“The best place to return Amazon packages. There is a separate station with a nice, friendly person who is very helpful and efficient. Always done with professionalism.”
“Kind and efficient shipping center. Shipping labels can be emailed and printed for customers saving time and money if you do not own your own printer. Easy street parking for a quick in-and-out visit. I've rarely had to wait. When I do, the lines are way shorter than other shipping centers.”
“We've been working with Elite for almost 7 years now, and have never had a need to complain. They are wonderful to work with & always timely & efficient.”
“The print services team at the Lititz Pike, Lancaster PA store is detail and quality focused. They catch mistakes I make before processing my orders. Been having 600+ copies of a mailer printed once each month for 4 years and they are fantastic to work with.”
“Kevin in the Marketing Department deserves a 10+ for his outstanding customer service! He consistently goes above and beyond by remembering customers by name, paying close attention to every detail, and ensuring orders are printed and ready for pickup—often within an hour or even sooner.
I gladly travel out of my way to come here because I know the service and quality will be exceptional every single time. Kevin’s professionalism, efficiency, and genuinely friendly personality make every interaction a great experience.
Thank you, Kevin, for all the hard work you put in and for always being so welcoming and helpful. Your dedication does not go unnoticed and is truly appreciated!”
“I was visiting from out of town and needed to print a program for an event but had no idea where to start. Nathan helped me out, explained everything clearly, walked me through pricing options, and even suggested an option where I could save some money. What I thought would be a stressful process turned out to be a breeze thanks to his patience and expertise. Both Nathan and his colleague who were also working at the store were so friendly and accommodating, despite having to close late and open early. Their professionalism really made a lasting impression on me, so much that I had to write this review!!”
“I go out of my way to come to this Post Office because the customer service is excellent. Catherine and Lori are always kind and helpful. Thank you for all of your hard work and helping me.”
9:30AM - 7:30PM
1851 Colonial Village Ln, Lancaster
Shipping Centers
“I went there 2 days because my package hadn't;'t been returned to me after a week or so. (I gave the wrong address, so that was my bad.) The tracking ws useless. Just gave the same update. and not resolution. "undeliverable address" and "Sorry you cannot update or make a change to address." And said it was going to be delivered teh next day. That went on for a week. Getting in touch with any customer service rep on their 800 number is just IMPOSSIBLE. I made multiple claims about my package, to no avail. I finally went to the ship center,...2 days in a row, because my package was in purgatory , somewhere in VA. Both employees were very nice, seemed as frustrated as I was that no effort to contact me was made to find out what was happening. Kudos to Scott and Kevin. They represented what customer service is and how FEDEX SHOULD handle customers concerns and complaints. Thank you very much. Still waiting on my package to either come back to me or go the other address, but I finally believed there is a possibility they can track down my package.”
“Stopped in here to mail a 80+ cards at once. Glad I took them here first instead of dropping them in a mailbox because since they were square cards and envelopes they required additional postage.”
2 - 4:30PM 8AM - 12PM
220 Rosedale Ave, Bausman
Shipping Centers
“I love this post office I never had any problems here the staff are great❤️ keep up the great work and please keep this post office open I don't want to drive elsewhere”
12 - 4:30PM 8 - 11AM
10 E Main St, Leola
Shipping Centers
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
“Ordered a laptop online for store pickup. It was ready for pickup in 30 minutes. Went to the store to pickup my laptop and was in and out in less then 10 minutes. The staff was very friendly. Without a doubt I will be doing more business with Staples”
“Arrived w/ a load of rolled paperGot unloaded within 30 minutesLeft w/ no issues.The only thing that sucks about it is that they don't allow overnight parking (at the time of this message). Otherwise, it's alright.”
8AM - 12PM 1 - 4PM
1638 Lampeter Rd, Lampeter
Shipping Centers
12 - 3:30PM 8 - 11AM
3197 Irishtown Rd, Gordonville
Shipping Centers
“They did helped me to the fullest just for a letter. I don’t know why the low feedback but they’re very nice people. For being a small town I give them props for their work.”
8AM - 4:30PM
16 Meadow Ln, Lancaster
Shipping Centers
“This is a great little post office, really small-town friendly. I have ALWAYS been helped by courteous and friendly staff. They answer questions and advise me, sometimes, on how to ship. I love Lititz.”
“I really like this post office, it's small but mighty and the closest to my house. The staff are always pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.”
8:30AM - 4:30PM
1813 Olde Homestead Ln, Lancaster
Shipping Centers
“Parking on the side is the lonly parking and is rather limited. Also when you first pull it looks like the main parking is in back. It's for another business and you will have to walk back around. A really horrible set up. But I rates it a 5 because the mailperson was kind and efficient.”
1 - 4PM 8 - 11AM
55 Drytown Rd, Holtwood
Shipping Centers
“In contrast to some of the grumps writing reviews on here, I think that this is the best post-office south of Lancaster. Always pleasant and efficient. They don't waste time. You get what you need--quickly.”
“I am astounded at the bad reviews. We never have a problem with our mail delivery, and when I ship at the post office (which is A LOT!) I never have any issues. Always prompt, polite, and helpful.”
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“The young woman who assisted me with printing some handouts for a club on our college campus was extremely helpful. She did awesome! It’s nice to go into a store and have a need and someone is an expert at what they are doing and can give the customer a great experience.”