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“The customer service there is outstanding! They went out of their way to accommodate my autistic son with his first experience on a recumbent to make sure that he felt comfortable with it. Hopefully the funding goes thru and I can purchase the Rambler from them in the very near future. Thank you again for the outstanding service!”
“Went in to get a BMX tube and they are friendly and reasonably priced. The man and kid working on the bikes were knowledgeable and fast when working on bikes. Fair prices and great place that’s local. Need more BMX parts and balance bikes would be a good deal too.”
“I ordered the wrong size sun hoodie from the website, it shipped from nevada so i wasnt sure if i could return it here.
When i went it i was expecting a retail shop, this is more like a warehouse/store combined. Not much showroom but massive inventory it seemed like. There wasnt much to browse but that was ok.
They happily accepted the return, and even showed me the in stock options.
I also asked about a few other items and they grabbed them for me from the back and rang them up.
At no point did any of the guys here make it seem like i was a hassle or a bother. This really was the best part.
I travel, and visit a lot of bike stores. Usually with no goal or item in mind. I typically browse and only buy things if they have something i've been looking for. Some places seem put out by this, but these guys didnt seem to mind at all.
I'll be back for sure.”
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“These guys are good. They tuned up my bike and had it done in a few days ahead of schedule. Excellent customer service and you can actually talk to these guys about your bike. Their tuneup checklist and report covers everything on the bike and then some. Thank you so much, Andy and Jason. My 2019 Liv Thrive CoMax 1 Disk rides like it’s brand new.”