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“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”
“I totally recommend going to ez phone repair in Narberth. It feels a whole lot different. I have been going to ez phone repair since it first opened in 2016. Idan and sori are nicest people ever. Most cell phone repair shops do not care about you and more about the money. While with idan and sori it feels totally opposite. They care about you more than money. I would give this store infinite stars.”
“Larry's customer service was on point 100% very polite, very honest , and extremely easy to work with . He even waited for me to come out my way to the location before closing I recommend Larry to anyone who visits this location . Thank you again Larry for your service and helping me with all my questions concerns etc .”
“Very friendly & affordable. I got my iPhone 16 Pro Max done fast and easy! Cheaper than Apple, Quality just as the same or even better! Highly Recommend! Come see Jay for sure if you need your phone fixed!”
“There are no words to describe Mike
However _ I will try he was professional
Patient well informed _very personable
I will recommend him to all my friends”
““I had an excellent experience at iGenius Repair Center on Cottman Ave. They diagnosed the issue quickly, gave me a fair price, and fixed my device on the same day. Very polite and knowledgeable staff. I definitely recommend them!””
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phone Accessories
“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“I just want to thank Dave at the Verizon store in Flourtown for a great experience getting my new Samsung Galaxy up and running! He is a true expert and professional and you will be in good hands if you need a new phone!”
“Place is amazing! My Samsung Galaxy laptop had a broken back hinge and I initially thought I’d have to get a new computer ($700 plus) as my warranty already expired. Easy was able to repair my laptop within a few days for a small fraction of the replacement cost!”
“I took advantage of the Black Friday sale at Northern Liberties AT&T. Oscar was an amazing rep. He’s the store manager who gave my son and I his full attention. We are thrilled with our new phones and the iPad and watch that came with it. The store is inviting and bright. 5 stars all around!”
“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“I would recommend this store because Jay is the best. She is knowledgeable, patient, helpful, and will answer your questions to best abilities. I was indecisive about what phones should I purchase and she gave me a good advice and patient with me and never kicked me out when I'm just deciding and looking up the phone because she understands. Thank you for her great customer service”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
10:30AM - 6PM
49 N 52nd St, Philadelphia
Mobile Phone Accessories
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“want to say a huge thank you to the employees at ITT at this location. This was already the fifth store I visited since this morning, and they were the only ones who managed to solve my problem — literally in just 5 minutes. Even the customer service representatives from the carrier were not able to help me the way the employee at this store did. Very professional, fast, and respectful service. Truly appreciate your help!”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“I was in need of a new cell phone. My brother referred me to Mr Sayd. I was very well cared for by Mr Sayd. He was very informative, patient, and knowledgeable of the product I purchased. Mr Sayd, walked me through the process and if I had any problems to contact him. Great customer service. This store does need help because everyone is giving there full attention to the customers. Thank you”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“Yarelis exhibited exceptional customer service. She eagerly answering account questions and providing additional information necessary to make the correct purchase for my 11 year old son. Her knowledge of company policy and pricing was refreshing and made selecting a device easy. Once I obtain the port pin number, it would be a pleasure to have her complete the transaction. Thank you Yarelis”
“Moved from consumer cellular to Verizon I was helped by Kai. He was able to get me and my wife a better deal and new phones. Come see him he’ll be able to help you out with any questions or concerns.”
“Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!”
“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“Noor was very helpful gave great customer service with figuring out the problem with my son’s phone. Tried different solutions to figure out what problem was, my son ended up needing to get a new battery which was affordable. I appreciate his service and will be back soon.”
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“Xavier was well informed about the services offered as well as the devices. He was very well mannered and patient with us to assure we received exactly what it was we were looking for when we entered the store. He needs to be cloned and placed inside each of your locations to ensure exemplary customer service to your patrons!!!”