The AT&T Store in York provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight exceptional customer service as the defining feature, with staff described as putting service as the number one priority. Employees are noted for being helpful, polite, professional, and having immense knowledge. They work with customers to find the ideal phone and deal, even in unique situations, and are quick to resolve problems. Specific staff members at the Loucks Road and Route 30 locations receive praise for outstanding service that retains customers who had poor experiences at other stores. The store is characterized by employees who are amazing, informative, and who provide excellent, recognized customer service that makes their location the best.
David was very helpful. I went in thinking I might upgrade if it wasn’t crazy expensive or too much hassle and between the promotions and assistance I was in and out with everything I wanted for much less than I expected it all to cost.
February 2026
Excellent service! Alexis came prepared, was very knowledgeable, and made setting up my business account easy and enjoyable. Super friendly and professional.
January 2026
We got 3 phones and the service we received was excellent. Very helpful and efficient.
