Hampton Inn York is currently undergoing renovations, with hopes of addressing several issues noted by guests. Some rooms are described as dingy and old, with dirty carpets and water temperature problems in the bathrooms. However, many guests appreciate the friendly and helpful staff, including a standout receptionist who exemplifies great customer service. The hotel is praised for its fantastic location, close to Texas Roadhouse, shopping, and recreational parks. It is also considered a suitable venue for wedding guests, especially due to the helpful coordination with room blocks. Guests have enjoyed comfortable beds and a nice room layout, despite some bathrooms being on the smaller side. The breakfast options are typical but appreciated, with a comfortable breakfast area and some good coffee choices. While there are some issues to address, the overall experience at Hampton Inn York is enhanced by the pleasant staff and convenient location, making it a good value for travelers.
Hi! I stayed here for work for two weeks and I have to point out that Collin is literally the sweetest most accommodating hotel front desk receptionist I have ever had the pleasure of meeting. GIVE HIM A RAISE! I as well as my co workers loved him. People like him are what great customer service is all about!
May 2024
Cozy spot perfect place Texas road house steak restaurant right there plus shopping Plaza and a recreational park also quiet area!
May 2024
**whatever you do, do not call the number listed online to book a room**Wanted to charge me $300+ to do it over the phone. Clicked through a couple apps. It wasn’t nearly that much.
