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February 2024 by Alan Morrison
Timely! Love getting the video of what was found wrong. Clear about what was necessary for inspection and what was optional but recommended based on the mileage.
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February 2024 by Natalie DiPaolo
They keep you updated through the whole process (even just oil change) and are very nice and polite! Overall great customer service.
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February 2024 by Ross Caruso
Everything went very smooth and communication was excellent. Dave, Kyle, and Shawn were thorough and transparent through the entire process.
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February 2024 by Gary Frink
Service Coordinator Tom Hodder kept me informed and was always on top of things in tough situations.
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February 2024 by nicholas white
I had done a lot of shopping around and researching before landing on the vehicle I finally bought at #1 Cochran, once I showed up and gave Tom Diogaudi my name he verified that he was the person that I had set my appointment up with and was extremely pleasant and courteous throughout the whole process, even with my roommates' sons being little terrors. The price was right and so far the vehicle has been amazing, would definitely go back in the future
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February 2024 by Susan Holtz
Great service
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February 2024 by Mark Carlson
Cochran Chevrolet is great service. Tom Hodder is my service advisor he always makes me feel welcome, explains everything about my truck. I keep coming back because of Tom.
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February 2024 by Tom Snyder
Terrific experience as always! Welcoming; appreciative; clear, thorough, and understandable feedback on the issues found during the inspection process; considerate portrayal of options; love the texts and, especially, the video feedback (wow!); work completed in a timely manner; service rep (Russ) tremendous. Our family enjoys the long-time relationship with this Chevrolet dealer from when the building opened a Kenny Ross to the present with #1 Cochran. Keep up the great work!
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January 2024 by Brian Vokes
Got me in a day earlier than scheduled. Diagnosed my problem, had the parts needed to fix in stock and repaired in 1/2 a day!!
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January 2024 by Chuck Seibel
Excellent service! The video from the technician showing his findings was very impressive.
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January 2024 by rose nevling
Quick courteous service
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January 2024 by Angela Eberhardt
I came in to have a replacement key made after losing the only key I had.I can’t recall the name of the guy that helped me but he was great. He and his team also took care of some maintenance items I didn’t have an appointment for. Most importantly, I didn’t feel oversold.
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January 2024 by Patricia Then
The salesman and manager went above and beyond to help us get what we wanted.
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January 2024 by Joella Hammond
Courteous and efficient. Explained what needed done through video-very cool.
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January 2024 by Vaffanculo313
Kept there word on pricing and trade in value over phone , drove 5 hours to them and wasn’t disappointed. Left with a nice Chevy Tahoe
