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“Great group of professionals working here. They help me constantly and are extremely friendly and helpful. Best service I have wver received at a post office. Total pros!”
“My wife called in concern of not receiving mail after almost two months of doing a stop of mail at the old address and change of address for the new one. The gentleman we spoke with was beyond proficient in his area of expertise and got to the bottom of it within minutes. He was super professional, understood every concern of ours, and took the best care I feel could be given and represented by the USPS. Highly satisfied with the customer service we received, I forget the gentleman's name but he's been there 30+ years and he is fantastic.”
“I see negative reviews from others about this post office, which surprises me. I work in the area so I use this location from time to time and have been impressed by how friendly and efficient the staff at the desk have been.”
“Just so people realize there are 2 USPS warehouses in Warrendale so you may have the wrong one or may see it pass between the 2. Unless its damaged or has some other issue it passes through within 12hrs. The only exception is Sundays and holidays if there is not an issue with the package. If the address is only hand written the machines may not read ur address and route it incorrectly. Also if the package cant be or doesn't get scanned right it may look like its sitting but it may already be out of the warehouse.”
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“I had a fantastic experience working Carly (apologies if I got the spelling wrong) at the USPS in Zelienople, PA. She went absolutely above and beyond to help me track down a lost package. Carly took the time to call me daily with updates, kept me informed every step of the way, and was incredibly pleasant and professional throughout the whole process. Easily the best customer service I have ever experienced.
It’s rare to come across someone so dedicated and caring in customer service, and her kindness, communication, and effort meant a lot. Thank you again, Carly for your help!”