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September 2025 by Charles Singer
Postal worker was knowledgable and courteous,sent my certified letter with no issues
Chuck
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August 2025 by Cameron Kockler
I had a fantastic experience working Carly (apologies if I got the spelling wrong) at the USPS in Zelienople, PA. She went absolutely above and beyond to help me track down a lost package. Carly took the time to call me daily with updates, kept me informed every step of the way, and was incredibly pleasant and professional throughout the whole process. Easily the best customer service I have ever experienced.
It’s rare to come across someone so dedicated and caring in customer service, and her kindness, communication, and effort meant a lot. Thank you again, Carly for your help!
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August 2025 by Phil Powell
Everyone is very kind and efficient. My mail was held twice and handled properly. Very good Post Office.
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June 2025 by Joan Andrews
I have a package at a zielenople office since May 22. They say address is incorrect. I have mailed many packages to that address no problem. I Google address and it comes up correct. Do better!
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May 2025 by robert caughey
I’m sure I could deliver my mail faster than the post office. Out of 5 bills put in my mailbox at the same time only 1 was delivered and that took 10 days to deliver. Why do they want to increase the price of stamps? I feel as though you should just throw away the stamps like they throw away your mail.
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April 2025 by Tiffany Linhart
I would give 0 out of 5 stars if Google let me. The service provided by the Zelienople post office is the absolute worst I have ever had in my 47 years on this planet. I have lived in 8 different places and have never had an issue receiving my mail until I lived here. I have had 5 packages go missing in the past 2 years, one of which was never found. They don't lose the junk mail but lose wedding invitations and thank you cards. I know these things are in my mail because I am signed up for the e-mail alerts from the USPS, but somehow they do not make it into my mailbox on the day they are supposed to arrive, and I only receive them weeks later after the person that received them puts them back into the mail. The rest of my neighborhood has the same complaints. I don't know if it is just because we have cluster mailboxes, but our carrier needs to learn how to read.
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April 2025 by Lisa Weber
They never answer their phone. It just rings and rings and rings until it hangs up on you.
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December 2024 by Notwhoyouthink 49
LAZY!!!!!!!!!!!!!!!!!! 3RD PACKAGE DELEVERED AT MAILBOX AND THIS TIME SOAKING WET!!!! PRODUCTS RUINED!!! SO MAD
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August 2024 by J C
My mail carrier has about a 50/50 chance of actually picking up my mail. But no problems delivering junk! No wonder USPS is going under compared to FedEx and UPS.
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August 2023 by Scott Smith
THIS IS FOR THE DELIVERY PERSON ON BIG KNOB RD YOU ALMOST CAUSED A HEAD ON WRECK PULLING OUT IN FRONT OF ME . LUCKY YOU GOT TOO JUMP THRU HOOPS TOO TALK TOO SOMEBODY DATE OF INCIDENT 8/2/23
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July 2023 by Kevin M
Terrible service, packages too big for the mailbox jammed in the mailbox damaging them and the other mail. Every day we get a piece of mail that doesn’t belong to us. I went directly to the postmaster about this and it was shrugged off, but good luck calling the 1-800 number, I suggest if you live in Zelienople to sign up for notifications from usps that tells you what mail you are supposed to receive that dayEdit 7/4/23: things have gotten a lot better with our new carrier, way less damaged mail (not his fault) and all of our mail and packages make it in the mailbox or front porch
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January 2023 by Brendan Kenny
There has been weekly issues with receiving my mail, my neighbors receiving my mail and my receiving my neighbors' mail since July. I had given the Zelienople Post office the benefit of the doubt. After having bills being delivered late, invoice being 'lost" I had to contact this post office. I had a call with the "Post-Master" last week. Being told that he would address the issue, no pun intended. Only to have my neighbor drop of my mail to me today. When I have mass mailings, I have to go to the Cranberry Post Office as I do not trust the Zelienople office to do its primary mission of delivering the mail. I am only giving a 1-star rating because there is no option for a zero start rating.
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December 2022 by Chris Merrison
They didn't deliver my package and gave no reason why. I went to pick it up and started to give him the tracking number and he says "oh that's not ours but just keep reading it". So he can't find it with the tracking number and he told me he can't use my address to see if anything didn't get delivered. Ultimately he told me they don't hold packages and I'd have to contact the shipper. YOUR THE POST OFFICE!!! Your job is handling packages! The inefficiency of the United States Postal Service never ceases to amaze me.
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September 2022 by Tim watt
Horrible service these people are slow and constantly losing packages
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September 2022 by Sarah Richards
This post office has now lost a fourth package of mine! Im getting sick and tired of my items going missing and them not doing anything to help or resolve their problem
