“Hello, a BIG THANK YOU! To Mr. Danny from building materials who, * was very attentive of my problem. A person with good interpersonal skills and a special thank you for calling me back in the afternoon to find out if I had resolved my problem.. A very satisfied customer ?”
“(Translated by Google) Very surprising this hardware store which has become my life saver when I can't find what I need at other hardware stores(Original)Très surprenante cette quincaillerie qui est devenue mon life saver quand je ne trouve pas ce qu'il me faut chez d'autres quincailleries”
“Courteous service, good price, extremely fast. I warmly recommend them to you. Both the representative, the appointment service and the installer were indisputably efficient and kind. THANKS!”
“My partner and I went to Patrick Morin in Sorel to buy several different items, from different departments. We came across an employee, a very nice 17 year old young man named Nathan; like my son; so I couldn't forget his first name... He told us everything we needed, coming with us to show us where to find what we were looking for. A very kind, caring young man who provides impeccable service.Leaving the store, the young man, Nathan, was leaving at the same time as us; a lady was waiting for him in a car; maybe his mother... I came close to talking to this lady, who I suspected was his mother, to tell her that Nathan was very well brought up and that she had reason to be proud of him ; I didn't do it so as not to be too intrusive. So he had finished his day and despite this, he took the time to serve us impeccably. Glad to see that the next generation still has a heart and is blessed with kindness. Even the two young women at the cash register served people impeccably! It’s comforting to see that there are still young people who have respect, who are well educated and caring, and who like to work. Well done!”
“Good morning I had excellent service earlier today at your paint counter. Two brothers who work there, I didn't remember their names, gave me a lovely professional and personalized welcome! Thank you both and keep up the great work ☀️”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.