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“We had EXCELLENT service in the paint department from a young man (sorry I don't know his name) who was able to listen to us and advise us on a particular product. Super kind and competent
The following week we were served by the magnificent Vanessa. What an extraordinary service. She did her homework to answer our questions, she placed an order on the spot, she prepared a detailed sheet for the cashier and even got approval from her manager to be sure that everything would go smoothly for the cash register. . I have never been served so well!!!! Superb young employees you have in hand.
I must also highlight the kindness of the cashiers who served us.
I believe I will always choose your store for our future projects.
Thank you BMR Blainville gang!!!!”
8:30AM - 5:30PM
1550 Bd Saint-Antoine, Saint-Jérôme
Hardware Stores
“Wow! Wow! What an exceptional service, attentive, professional and attentive to our needs. It was without pressure, with great patience and with sound advice that we were guided in our choices by Daniel and Julie. They have a good knowledge of their quality products and are able to make recommendations that best suit our renovation project. Many thanks again for your support!!”
“First visit during a course given by LP! Wonderful evening ! THANKS! He knows his field, he answered all our questions and the results were delicious on the plate! I'll be back soon for more purchases!”
“I purchased an EGO electric snowblower from Cloutier, because this business was recommended to me for its excellent service and especially its after-sales service. I was told that if there was a breakdown in the device they were able to carry out repairs on site, unlike big box stores.
During my purchase, I was really satisfied with the sales service, the advice received and surprised to see all the products available on site. In addition to the friendly staff and the quality of the products, the store was truly impeccable.
Finally, a breakdown occurred on my snowblower, I went to the store to have it repaired. An employee contacted me 2 days later to tell me that the repair was done and that the work was done under warranty. Fast, courteous and efficient service.
We know that customer service has been lost in most businesses these days, but at Cloutier, it seems that it is a priority that their customers are satisfied.
Well done to the whole team, I am really satisfied and impressed with your service.
I highly recommend that you visit this merchant, you will never regret.”
“We needed wood, Carlton pipe, mulch, screws, etc. to build a greenhouse. We found everything we needed. The service was great from the clerk inside to the guy in the courtyard. Always good advice.”
“Amazing tank, excellent equality, fits under the cover of the pick up bed and I can keep all the things under the cover locked. Flow rate, pump all excellent. Excellent product, they shipped it ready to use, which was amazing!!! Highly recommend it!! Excellent customer service when I called to find out few things!!!”
“Purchased a tool and some fasteners here ; dealt with Robert. Store was clean and well-merchandised. Employee was trained/knowledgable and able to answer my not-so-easy questions with human answers. One of the best selections of Dewalt and Milwaukee I've seen, and the items I needed were in stock. Will buy here again & would refer.Edit spring 2022: still great service, and everything I needed was in stock. J'avais également besoin de réparé un outil Dewalt et ils ont pu le faire sur place. Je considère Cloumatic une ressource.Edit 2023: toujours un bon service ; équipe solide,”
“Excellent service! I had a problem changing the shower part that was unsolvable for all the big box stores, but was quickly resolved by my advisor Elizabeth. Very knowledgeable and professional.”
“Staff team will always try to please you. Excellent experience. They will always call someone to make sure your needs are satisfied. Prices often differ from one place to another, but they will try to make it right.”
“To the gentleman at the hardware store who helped us with my wheelchair, we give him a 10/10 for personalized service. Great customer support. Find the right screw among so many others. A big thank you from the two little 24 year olds!”
“More choice than Rona. Less expensive too.
There's no hassle when it comes to returning the goods... In short, they're less poor than Rona!
More serious people!”
“We had a problem with a faulty hot water tank on a Saturday afternoon 2 hours before closing. The manager Eric made every effort to help us resolve the situation. Thanks to him the problem was resolved quickly.”
“Walked to Home Depot with google map took a long time get in ask a boy on floor where was the toolI needed sent me down in aile 13 go down theail didn't see my tool needed saw a young teenager sitting in the ail asked him if he was grounded, he answered very politely no, saw his mother if it was her son sitting down up the ail, told her what I said to him and she laughed with me that he had said exactly what her answer was. Finally did get my tool,but when I got to checkout I told the girl that I was paying less than it said on the shelf. I walk back home but before getting home I paid my very own birthday ? supper at Tim Hortons.”
1 - 5PM 8AM - 12PM
471 25e Av, Saint-Eustache
Hardware Stores
“Decor 25 has a beautiful show room with a great selection of options for kitchens and bathrooms. The prices are not cheap but the quality is great so the value is very good. The staff is professional and helpful as well.”
“We know nothing about building materials and had to purchase a multitude of materials to repair our back deck and gutters. The service counter associate was kind and patient enough to look at our photos, find the material in question and help us with the measurements we had scribbled on a paper. We received our order the next day as promised and all the materials cut as requested! I recommend this branch to everyone!!”
“The guy who works at the professional counter service, I have nothing to say, excellent service, he loves what he does, taking care of his customers for him is an essential thing!!! Don't give up thanks”
“A very special thank you to the 2 young employees in the painting section....they made great efforts to modify an already prepared color which did not come out well under my lighting at home...it is not an easy task to dose at the drop ready...but the young lady took the time...so even if not everything is perfect in the supermarkets...this employee takes her work to heart..4 star at the rona but 5 star ls to this employee”
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“I went to buy a mower from this Rona and received excellent service from Stéphane. I also called before traveling to get the dimensions of the box to make sure it would fit in my car, and the person I spoke to was very friendly.”