IGA Famille Charles is a highly regarded grocery store known for its friendly staff, wide aisles, and well-stocked shelves. Customers frequently praise the store for its courteous service, with staff being patient and helpful, even when customers do not speak French. The store features a clean and organized environment, with ample parking and cart retrieval services in the lot. Shoppers appreciate the store's ability to pack groceries properly, including placing frozen items in insulated bags, and note the good variety of products, including exotic items, microbrewery beers, and local products like Quebec goat cheese and fresh produce. Although some find the prices to be on the higher side, many still choose to drive long distances—up to 45 minutes—to shop there, highlighting their satisfaction. The store is particularly noted for its excellent service during busy hours, with staff remaining friendly and helpful even at closing time. Customers also enjoy the deli section, especially the fried chicken and specialty meats. While some suggest expanding the meat area or improving product availability, overall, IGA Famille Charles stands out as a well-organized, friendly, and reliable grocery store that offers a model shopping experience.
Very friendly staff, the place is always nice and clean. The only downside is that they often are out of stock on vegetables and fruits.
November 2025
I so much appreciate the helpful, friendly staff, the help bagging groceries, the fact that you don't have to check out at a machine and just generally, the vibe. It must be a well-managed store because the staff seem mostly happy.
November 2025
Friendly staff, plenty of parking, only 2 minutes from home. And very clean.
