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“Excellent service! Purchased a King Size mattress, they had a great selection of soft to firm. I went with a firmer option. High quality pillows I definitely recommend. Price is better than online and delivery was done with care. Thank you so much!”
“Very good experience for the beginning to the end. Delivery guys are very polite and professional. Took everything out of the box and set it up to make sure everything was good. I feel appreciated as a customer compared to those other companies that will drop the boxes outside your door and tell you if there’s a problem to call the customer service number !! Domon is the way to go! Thank you!”
10AM - 5PM
16928 Trans-Canada Hwy, Kirkland
Mattress Stores
“Excellent in-store service from Lorie-Ann and Kevin! The Delivery Service with real-time tracking is super convenient! This is our second purchase from Matelas Bonheur and we recommend them 100%.”
“I had a smooth, interactive and very pleasant experience at my local store in St-Eustache! Merci Eric, Celine et Dom. Delivery and installation were flawless as well.?”
10AM - 4:30PM
1275 Boulevard des Laurentides, Laval
Mattress Stores
“Good service, products made in Quebec. The delivery was perfect, Georges and his teammate were friendly, efficient and very kind. Everything was completed in 15 minutes!”
7AM - 12PM
105 Rue de Port-Royal O, Montréal
Mattress Stores
“Frankly incredible service. My partner and I immediately felt confident with Marc-Antoine, who was able to direct us exactly to what we were looking for, taking the time to fully understand our needs and give us several options and explain them well. He is truly someone who is authentic and who cares about his customers and his products.
After a few weeks, we came back to see them for a little adjustment. Marc-Antoine once again offered us wonderful support. His colleagues came to collect the mattress one morning, made the required adjustment and we had our mattress adjusted by early afternoon the same day.
Frankly, they are redefining what a perfect customer experience is. Thanks for everything and keep it up!”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“Had a great experience shopping for a new mattress, primarily from the excellent service of Madrick. He presented us several options based on our needs and pricing and didn't feel rushed at all. He even had us try several pillow options until we found the perfect one. If only all salespeople exuded his professionalism and great attitude!”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“Seems like there was a miscommunication and the big guy fixed everything finally and he truly cares about his customers. We are very content now. Thanks Big Boss A.”
“Impeccable customer service, the clerk takes the time to identify our real needs and the products are of excellent quality.
After-sales service is also focused on customer satisfaction.
10/10 ?”
“Rosette was lovely and super helpful. We quickly found the exact mattress we wanted and within our budget. She was helpful, efficient and honest from beginning to end. We’re so happy we stopped by!”
“Hello Vanessa provided us with impeccable service and follow-up. Extra service in both languages. Thanks to Essentia.ca customer returns after 16 years of quality and well-being. Jean Guy Boulianne a Canadian Veteran”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
“I bought a comforter about a year ago, when I took it out for winter I noticed a defect, call them, sent 2 photos and in less than a week received a brand new one”
“I would highly recommend Grant Armstrong at Caplans for your next appliance purchase. After spending weeks for The Brick to deliver I gave up and moved on to Caplans and got a better quality appliance for less and it was delivered and installed by the end of the week. Fantastic service thanks Grant for an amazing no hassle experience.”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
“Jean-François nous a rappelé dans l'heure lorsque nous avons rempli le formulaire en ligne et lors de la visite du lieu de vente, il nous a fait essayer plusieurs options. Le matelas, fait sur mesure, est formidable, exactement ce que nous espérions. Le service clientèle, la qualité du matelas, la livraison, tout était parfait. Je recommande fortement.”
“Stefan was excellent from the moment I walked into the store.. took a lot of time to go thru options, consideration…. Took into account all factors… and very professional for follow-ups and delivery.. could not ask for better service”
“I went to buy an Avanti Semi Firm mattress and got the best deal from the seller. Steve is the best in his field, I recommend without hesitation. Ask for Steve when you arrive, you won't be disappointed.
Thanks Steve and Mattress Entrepot.”
“I had an excellent experience with Sinde Nelson! She was extremely kind, patient, and very professional. She helped me choose four mattresses and bases, explained everything clearly, and made the whole process so easy. She speaks both English and French, which made communication very smooth.”
“Danielle Brabant is the one who helped us choose the mattress, we went there twice, and both time she is very patience, explained everything, never show impatience. It’s hard to find such excellence service nowadays. Very impressive! The two deliver personnel are very polite and professional as well! Thanks Danielle ?”
“Excellent service from advisor Anna Di Stefano. She took the time to walk us through the process of choosing the mattress according to our preferences and existing models (since it was the first time my partner and I bought one)
Finally, she found us a great deal and we are super grateful ☺️
Thanks again!!”
“Had the best experience buying a mattress,box spring and mattress cover thanks to the salesman named Shady. He took the time to explain each mattress feature and asked questions to find the right one to suit my needs. He answered the many questions I had as well. Incredibly patient, kind and very knowledgeable about all the mattresses offered. He followed up with me by phone and thanks to him I found the perfect mattress and sleep so much better! I highly recommend this location thanks to Shady!”
“I cannot say enough good things about the Kirkland Dormez-Vous location and more specifically about Lisa who was phenomenal with helping my elderly mother find the right adjustable bed. Her patience, advice and recommendations were so helpful and I am so glad that I made the decision to stop by after looking at big box stores. The difference in service and product knowledge is immense - Lisa certainly knows her stuff and gave suggestions that made sense for us. Two thumbs up!”
“Had a fun, pleasant and ultimately successful shopping experience. The store is spacious, easy to navigate and had lots of mattresses and adjustable bases to try. Leonard was calm and attentive, and answered all our questions without being overbearing. My daughter now has a great Bloom mattress that Leonard even offered to help load into the car.”
“Ricardo has been the owner of that business for many years, now his son also runs it, they have very good customer service, I have bought on several occasions, the quality is good and they deliver on time.”
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“We walked in today to Euro Style Design store in Pointe Claire just to browse. There were many beautiful items. We were almost walking out when Julie gave us a a little more information about the items and our options to customize the items with colors and fabrics. We were very thankful for her professional input for helping us to choose a few item with some improvisation.
Karina”