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“Excellent service! Purchased a King Size mattress, they had a great selection of soft to firm. I went with a firmer option. High quality pillows I definitely recommend. Price is better than online and delivery was done with care. Thank you so much!”
“Very good experience for the beginning to the end. Delivery guys are very polite and professional. Took everything out of the box and set it up to make sure everything was good. I feel appreciated as a customer compared to those other companies that will drop the boxes outside your door and tell you if there’s a problem to call the customer service number !! Domon is the way to go! Thank you!”
10AM - 5PM
16928 Trans-Canada Hwy, Kirkland
Mattress Stores
“Excellent in-store service from Lorie-Ann and Kevin! The Delivery Service with real-time tracking is super convenient! This is our second purchase from Matelas Bonheur and we recommend them 100%.”
“Great selection of products at reasonably good prices. Great warranty of 10yrs comes with matress I purchased which is a bonus! Great customer service. Sales rep took the necessary time to show all options available for my needs, even though other customers we're waiting. Delivery went very well and professional.
Tracking system is very efficient.
Will definitely return in the future. Definitely recommend!!”
10AM - 4:30PM
1275 Boulevard des Laurentides, Laval
Mattress Stores
“Good service, products made in Quebec. The delivery was perfect, Georges and his teammate were friendly, efficient and very kind. Everything was completed in 15 minutes!”
“Frankly incredible service. My partner and I immediately felt confident with Marc-Antoine, who was able to direct us exactly to what we were looking for, taking the time to fully understand our needs and give us several options and explain them well. He is truly someone who is authentic and who cares about his customers and his products.
After a few weeks, we came back to see them for a little adjustment. Marc-Antoine once again offered us wonderful support. His colleagues came to collect the mattress one morning, made the required adjustment and we had our mattress adjusted by early afternoon the same day.
Frankly, they are redefining what a perfect customer experience is. Thanks for everything and keep it up!”
“I returned to this store for the second time as I had such a good experience dealing with Rosette a few years ago. Rosette is knowledgeable, helpful and very professional. She was a pleasure to deal with and I would highly recommend her to others!”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“Greatest salesman to deal with very helpful Alexis is his name. Took the time to make sure we were happy with our choice of bed and mattress. No rush to make a sale took his time with us which was very nice for me and my wife , we are very pleased with everything. Definitely recommend this store in Chateauguay .”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“Seems like there was a miscommunication and the big guy fixed everything finally and he truly cares about his customers. We are very content now. Thanks Big Boss A.”
“This is my second experience buying a bed at Dormez Vous and couldn't be happier with the experience. This time I needed a bed for my father and Madrick was great at showing us the various options, providing the info we needed, without applying any pressure like some other stores do. Great experience overall!”
“We had the pleasure of dealing with Leonard today, and he was a huge help. We explained our specific needs, and he helped us come to a decision quickly, finding us the perfect comfort levels. I would recommend him to anyone!”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
“In the last 10 years I have purchased 4 mattresses all high end (around 4,000.00$ each) and they all gave me a sore back. I don't have a back problem unless I sleep on the wrong mattress. I purchased the Venti Doubles Sided Organic and oh my...I am having the best sleep ever. I wake up in the morning and I simply don't feel my back. My back is light as a feather!! In addition, I sleep more profoundly, turn and change position way less often (if at all) and don't wake up during the night. It is such a blessing to sleep this well and my body is thanking me for choosing latex. Thank you Essentia. Best purchase of the last 10 years.”
“I bought a comforter about a year ago, when I took it out for winter I noticed a defect, call them, sent 2 photos and in less than a week received a brand new one”
“I would highly recommend Grant Armstrong at Caplans for your next appliance purchase. After spending weeks for The Brick to deliver I gave up and moved on to Caplans and got a better quality appliance for less and it was delivered and installed by the end of the week. Fantastic service thanks Grant for an amazing no hassle experience.”
“Walked into this store, was greeted by Jeffery right away with excellent advise. Didn’t take me long to purchase the mattress , bedsheets, duvet covers and pillows all thanks to his expertise! I strongly recommend coming here and talking with Jeffery and hope to see him as manager soon since I haven’t been severed so well in a very long time! 12/10 service Jeffery !”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
“Jean-François nous a rappelé dans l'heure lorsque nous avons rempli le formulaire en ligne et lors de la visite du lieu de vente, il nous a fait essayer plusieurs options. Le matelas, fait sur mesure, est formidable, exactement ce que nous espérions. Le service clientèle, la qualité du matelas, la livraison, tout était parfait. Je recommande fortement.”
“Stefan was excellent from the moment I walked into the store.. took a lot of time to go thru options, consideration…. Took into account all factors… and very professional for follow-ups and delivery.. could not ask for better service”
“These are the things that I bought from Dormez Vous.
A Studio Burton Et Mattress,
Casper Lift Adj.
Hush Arcteck M P
Bayview Headboard- Queen
Et Premium Wh Down Duvet KG
Cover for down duvet
Sheets for mattress……….
I had excellent service . Marjorie, that helped me was excellent . At the moment everything seems fine. If the mattress for any reason wouldn’t be the right one, I then have 3 months to exchange it.
The delivery service was excellent.”
“We visited Entrepôt le Matelas in Laval, and our experience was outstanding. When we arrived, Steve Croisetière was just about to leave and close the store. We were not aware of their schedule. Despite that, he was incredibly kind and took off his jacket to stay and help us. Many employees would have simply asked us to come back another day, but Steve went above and beyond.
He took the time to explain every detail thoroughly! We walked in planning to buy one mattress and left with two, along with pillows and covers. Steve is truly excellent at what he does.
I’m also not sure about some of the negative reviews here. The return policy is clearly printed on the receipt, including the requirement to purchase a mattress cover for protection. Everything was explained to us clearly.
We purchased our mattresses on New Year’s Eve and were told delivery would be on Friday. We assumed it would be the following Friday, but the delivery person actually called us on New Year’s Day, on his day off, to confirm the delivery. On Friday, he called again to give us the exact arrival time. I was honestly shocked that they arrived exactly at the minute he said they would!
The delivery team was very friendly, very professional, and even removed their shoes before bringing in the mattresses. Overall, the entire team went the extra mile to provide exceptional service. Highly recommended.”
“I had an excellent experience with Sinde Nelson! She was extremely kind, patient, and very professional. She helped me choose four mattresses and bases, explained everything clearly, and made the whole process so easy. She speaks both English and French, which made communication very smooth.”
“Danielle Brabant is the one who helped us choose the mattress, we went there twice, and both time she is very patience, explained everything, never show impatience. It’s hard to find such excellence service nowadays. Very impressive! The two deliver personnel are very polite and professional as well! Thanks Danielle ?”
“Had the best experience buying a mattress,box spring and mattress cover thanks to the salesman named Shady. He took the time to explain each mattress feature and asked questions to find the right one to suit my needs. He answered the many questions I had as well. Incredibly patient, kind and very knowledgeable about all the mattresses offered. He followed up with me by phone and thanks to him I found the perfect mattress and sleep so much better! I highly recommend this location thanks to Shady!”
“Ricardo has been the owner of that business for many years, now his son also runs it, they have very good customer service, I have bought on several occasions, the quality is good and they deliver on time.”
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“We walked in today to Euro Style Design store in Pointe Claire just to browse. There were many beautiful items. We were almost walking out when Julie gave us a a little more information about the items and our options to customize the items with colors and fabrics. We were very thankful for her professional input for helping us to choose a few item with some improvisation.
Karina”