The Home Depot stores are open with safety and social distancing measures in place, following local regulations. The store is neat and easy to navigate, with helpful staff available to assist. The website is also user-friendly, showing the exact aisle and section for each item, making it easy to find what you need. While prices may be slightly higher, the store's organization and customer service make it a worthwhile choice. Employees are knowledgeable and willing to answer questions, providing valuable advice on projects and purchases. Customers have noted that the staff in some departments can vary; for example, guidance at the construction department was very good, but the plumbing department was less helpful, with a staff member who disappeared and left customers waiting. However, other staff members, like those in the paint department, have been very helpful, recommending products and helping with painting projects. The store offers clean toilets and sinks accessible to people with mobility difficulties, always clean and well-organized aisles, and a wheelchair accessible entrance. The parking lot is large and clean. Many customers praise the friendly, courteous staff who are very present throughout the store, always ready to help with a smile, making shoppers feel welcome and comfortable. Some reviews mention that services like installation may require additional fees or purchases. Overall, Home Depot provides a good shopping experience for those working on projects, with helpful staff and a well-maintained store environment.
Staff are always helpful & good selection of products
October 2026
Harish was very helpful, he immediately helped me out and was very efficient, give this man a raise!
October 2026
Stopped by The Home Depot in Laval today and had a great experience. The store was nice, and the staff were friendly and helpful. I’d definitely shop here again
