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“Exceptional service from David and Steven from the Longueuil store. I was looking for an electric bed for my son who has multiple sclerosis. David spent 45 minutes on the phone with me to find out what was needed, he was the only one who asked me how much my son weighed and what type of pain he had. No other place I called asked for this information. I went to the store the next day and Steven served us. With the patience of an angel and exemplary professionalism, he had my son try several electric beds and different mattresses. We purchased and my son now has better sleep and less pain at night. The delivery guys were super nice and courteous, they even set up the bed. Thanks David and Steven”
“Wide selection of products for all budget. Very knowledgeable staff. Thanks to Marie’s understanding and patience, the needs and concerns of all “sleepers” were well addressed.
It wasn’t our first visit or purchase at Matelas Bonheur and we will be back if needed.
***** all the time!”
10AM - 5PM
7591 Taschereau Blvd, Brossard
Mattress Stores
“My wife & I both love our new mattress. The lady who served us at the store Sylvie (Brossard) was very professional. Upon delivery the 2 young men were also professional and friendly. They made sure not to bump or break anything (like light fixtures). Getting in contact with owners of this business was very easy and pleasant. Something that we in general don't see anymore. Thank you”
“Fabiano took all the time we needed to make a proper purchase decision while answering all related questions about items and accessories. Well done, fine job. A pro in my book.”
“I had a wonderful experience at this location! Pierce was extremely helpful and knowledgeable about what mattress I should purchase regarding my sleep preferences. He even helped carry out my mattress to my uber 🙏 bless him”
“Cigo asks us to leave a tip after we pay $90 plus tax $13.35 for delivery. That's $102-. Why doesn't Matelas Bonheur or Cigo who employs the deliverymen give them at least 20% of what I paid. They deserve more and I can't afford to pay more after paying $102-”
“I purchased a Siesta mattress and box spring set in June 2024 and I love it. I must also point out the excellent advice received by Ms. Bastien and the impeccable delivery. My bed is shorter than the standard and this new set, made to measure, is just perfect. Siesta is a beautiful family business with a human dimension that can meet the specific needs of its customers. In short, I am delighted.”
“Hi, I wd say the personal is very kind, they are meticulous, attentionate and customers oriented. They are given some training on the various units, devices they have to delivered and make it shined. Well done guy's”
8AM - 4:30PM
9585 Rue Ignace local D, Brossard
Mattress Stores
“The purchasing experience was great. It's been 5 years now since I could sleep on my side without the circulation to my arm being cut off. The staff took the time necessary to understand my issues and offer me the best mattress for my situation. The delivery was very fast and very professional.
From the first night, I was able to sleep on my side again and get a full night's sleep.
Thank you very much for this great experience!”
“The service provided easily and quickly over the phone by the Martin technician was exceptional! A courtesy like we don't see often these days!!
THANKS”
10AM - 5:30PM
1653 Bd des Promenades, Saint-Hubert
Mattress Stores
“Pascal gave us exceptional service! From the reception, he took the time to understand my needs and guided me towards furniture perfectly suited to my style. I highly recommend Pascal Toutaint for a service that meets expectations!”
“Without a doubt the best place to go for your mattress. I’ve bought 3 here, my whole family shops here. You’ll get the same quality luxury mattress as anywhere else for half the price. The service is amazing, no ones on commission so there’s full transparency when shopping. You’ll truly get the best value!”
“(Translated by Google) Excellent customer service by the owner. I came to accompany my grandmother who needed a new mattress after using hers for 30 years. A mattress specialist, Mr. knows his trade very well and gave us all the information necessary to make an informed choice (quality of materials, temperature felt by certain materials, the different layers that make up each bed presented, etc.). I learned business from it! They have several choices of the Mirabel brand made in Quebec. It's nice to see a beautiful family business proud of their work that has passed 3 generations and is dedicated to the customer. It no longer runs the streets today. When I need to change my mattress I will buy it there with my eyes closed. I recommend 100 percent. There, you are not treated like a number like in supermarkets!(Original)Excellent service à la clientèle par le propriétaire. Je suis venue accompagner ma grand-mère qui avait besoin d'un nouveau matelas après avoir utilisé le sien pendant 30 ans. Spécialiste des matelas, Monsieur connaît très bien son métier et nous a donné toute l'information nécessaire pour faire un choix éclairé (qualité des matériaux, température ressentie selon certains matériaux, les différentes couches qui composent chaque lit présenté, etc.). J'en ai appris des affaires ! Ils ont plusieurs choix de la marque Mirabel faite au Québec. Ça fait plaisir de voir une belle entreprise familiale fière de leur travail qui a passé 3 générations et qui est dévouée au client. Ça ne court plus les rues aujourd'hui. Quand j'aurai besoin de changer mon matelas j'irai l'acheter là les yeux fermés. Je recommande à 100 pourcent. Là bas, vous n'êtes pas traités comme un numéro comme dans les grandes surfaces!”
“Excellent service, professional and efficient!
Nadia responded to my call immediately and proceeded with the order.
Thank you Urban Barn Boucherville!
We will contact you for other purchases very soon!”
“I shopped with them 1 week ago and the service is very professional.Thanks to Fiorella for the design advice and care taken.Very good experience, I really recommend it.”
“Amazing work Gabriel M ! Very detailed and answered all my questions. Gabriel offers many options to ensure you make a great choice. Would definitely go back to Gabriel!”
“I was there buying a mattress for my kid and Mr. Gilles was the sales person in site. He was incredible. He provided a lot of knowledge and options. Mr. Gilles was patient and answered all my questions. The experience was great, no pushing and always willing to help with a smile. Only for that I would definitely come back again”
“Amazing experience with Gilles! We are thrilled with our new purchase - he really took the time to listen to our needs without pressuring us to buy something we didn’t want!”
“IKEA is a big and well-organized store with many home products. You can find furniture, decor, and useful items at good prices. The designs are simple, modern, and practical, and the quality is good for everyday use.
It's a good place 👌👌”
“Amazing customer service!
In retail, things happen. Products don’t always work out, or fail altogether. Stock runs out and replacements are on back order.
You need to judge a store by how well the staff deals with these challenges. With courtesy and empathy and collaboration.
Erin and her team do an incredible job of doing just that. Stuff happens, but the service levels are beyond the call of duty, problems are solved with efficiency, cheerfulness and compassion.
I’ve shopped in many Linen Chest locations and have found this one to be the very best possible.
Thanks”
“We just purchased a king size mattress and we are very happy. The sales person (I think his name was Mehdi) was very kind, knowledgeable and listen to our needs. The delivery was great, someone called us 2 days before to confirm and then the day of to give us a time. Extremely satisfied!”
“Went inside the store to help a family member shop for a Queeen mattress. We figured this store is too expensive and we will never find anything interesting there. We were walking around and then Gaetan came to see us and showed us the firmest mattress in the store. We sat on the mattress suggested and found that’s really comfy but find that 1299$ plus tax and delivery was too much. We were ready to keep shopping and then Gaetan saved the day! He pulled some magic out of a hat and then was able to let us have the mattress for 799$ and waived the delivery.
So we jumped on it and thought everyone should that if you ever shop at Dormez-vous, go see Gaetan at this store! He will really take care of you and you will not be disappointed! Awesome staff and awesome store, definitely will recommend to everybody we know!”
“Jean Loup was excellent in helping us find the right mattress and giving us a good deal for a top brand mattress. He went out of his way to help us. We recommend you see him!”
“Nous sommes vraiment content de notre achat. Ma conjointe est très difficile quant à ses goûts de matelas et nous avons réussi à trouver le meilleur choix. Luigi a su bien nous conseiller. Leur succursale offre une gamme de matelas très variés et nous avons pu tous les essayer.De plus, ils fabriquent leur matelas eux même d'où leur prix super abordable comparé aux autres magasins populaires de matelas.J'y rerournerai sans hésité, leur service a été rapide et efficace, ils ont su nous aider aussi par la suite.Je ne comprends pas les autres commentaires puisque nous avons eu un excellent service après vente.”
“I've been a customer of the downtown store for over 10 years and I'd like to highlight the quality, durability, and design of the products. The salesman Mathieu is absolutely great, attentive, and helpful, and he follows up from purchase to delivery. Investing in Structube is definitely worthwhile. Thanks Mathieu”
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“Amazing service, the whole staff was very helpful and professional. Beautiful furniture selection! We are very happy with our purchase will definitely come back.”