Aesop provides excellent and kind customer service, with staff offering very good, personalized, and sincere care. Customers report feeling welcomed, pampered, and taken care of from A to Z in a cozy and relaxing atmosphere. The staff possess very good product knowledge, explaining everything clearly and thoroughly in a kind and informative way. This results in a smooth and straightforward experience, with customers leaving with the right products for them as well as samples. The products themselves are described as top-notch. Many customers state they will buy there again, highly recommend the place, and look forward to returning, calling it one of the best Aesop experiences.
Amazing service by Dagne and her colleague. They offered me tea when I walked in. Also recommended very good products. Very happy with their service.
July 2025
The blonde recommended very good things to me and I'm sure I'll buy there again. Very good customer service and kindness
December 2024
Anne & Sophie were the absolute best. What a team! They will take care of you from A to Z. They took incredible care of me and my friends, making us feel so welcome and pampered. The atmosphere was cozy and relaxing, and the products are top-notch. I can’t recommend this place enough! 10/10!
