BMO Bank of Montreal
Banks
Hours:
1101 Mont-Royal Avenue East, Montreal QC H2J 1X9
Hours
About BMO Bank of Montreal
The Bank of Montreal (BMO) is a well-established financial institution that offers a range of personal and commercial banking services across Canada. With over 700 convenient locations, BMO aims to serve the needs of individuals, families, and businesses.
While some customers have had mixed experiences at BMO branches, many have praised the attentive and helpful staff. One reviewer highlighted the excellent service provided by a branch manager named Paul, who was able to quickly resolve the customer's long-standing issue with online banking access. Another customer was very satisfied with the assistance from staff member Dina F., who demonstrated confidence and expertise.
However, some reviews note a shortage of experienced personnel at certain BMO locations, leading to slower service. One customer expressed frustration with the bank's back-office operations, which caused delays in posting a pension fund deposit. Despite these challenges, the bank's extended hours, including Thursday evenings and Saturdays, were appreciated by customers.
Overall, BMO appears to provide a mixed banking experience. While some branches excel in customer service, others struggle with staffing and efficiency. Customers who are fortunate enough to work with knowledgeable and attentive employees, such as Paul and Dina F., tend to leave satisfied with the bank's offerings and solutions.
Most Recent Reviews
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June 2026
I had a great experience with Horace. He was fast, efficient and friendly, and he made it easy to get set up with a new card and book an RRSP appointment quick and stress-free. Going into the branch was better than trying to do this through online banking.
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May 2026
Amine Dali is very professional, kind, and helpful. It has been a pleasure banking with BMO.
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May 2026
I’ve gotten amazing help each time I go. Just be prepared to wait in line
More Comments(63)
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Montreal, Quebec