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February 2024 by relax zhang
perfect service
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February 2024 by Antoine Sabrie
TLDR: overall incompetency and lazyness on the part of employees of this branch, in general an unreliable bank, don’t waste your time thereReally bad experience there, will be closing my account after 3 months of being a client there. Salma struggled to open up an account for my partner. Cecilia couldn’t provide me with a satisfying credit card after Salma told me I would be eligible for it when I opened up my account. I decided to stick with another option that I was already a client of. They had issues to give me a bank check to buy a car and I had to go to another branch of BMO to get it. My card got swallowed by an ATM abroad on vacation and after they said they sent it I haven’t received it after 22 days (22 days of which I couldn’t use my account to pay bills or rent because everything was locked). I had to go physically three different times in different branches and then threaten Cecilia over the phone to make me another debit card. Suffice to say I’m not gonna stay a client there for long.To top it off you can only wire out 3k dollars a day out of their bank so it almost feels like an hostage situation.
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July 2023 by Oleh Marchuk
Great service.
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August 2022 by Tyler Smith
Teller was extremely nice and helpful, problem is she is always alone! Unacceptable for a major bank to have a 30+ min wait time. Shows a complete lack of respect for customers time and money. The bank is dirty, broken furniture and sound system and no one in the management offices really seems to care about anything, avoiding eye contact with customers in line afraid god forbid they might have to work, except for the one teller working doing her best.
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September 2021 by Adrian Dunn
My favourite BMO branch - usually uncrowded, and the staff have always been very polite and helpful dealing with whatever issue I had to come into the branch for. Turnover a bit higher than I'd like, but I suspect this is corporate policy!
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September 2021 by Christopher Daemen
These people are not even based in Montreal. They are out of Toronto. They are racist. They have terrible service at any branch I’ve ever been to. They are insulting then rude. This bank should not exist. Literally pathetic across the board. Would have given zero stars. RUN AND TELL THAT!
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September 2021 by Samer Siam
Best branch! Love their customer service. Never waited in line for more than 5 mins.
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September 2021 by ESC
Indeed the reviews were right.The teller didn't seem to care, just doing her job, talked so quiet, cant understand what she is saying.she looked energyless as if she is just waiting for her shift to end.
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November 2020 by Alexandru Duru
BMO converted my wire transfer in HKD for no reason when Transferwise didn't. That incurred a fee of 2% of the value transferred on top of the fees. Asked for explanations and they didn't find any.
