Boutique Bubbles is a longstanding boutique on the Plateau, in business for over 15 years. It is the largest retailer of MATT&NAT and RAINS in Quebec and also carries brands like Nobis, Mackage, Kanuck, Quartz, Soia & Kyo, and Parajumpers. The store emphasizes customer service and product quality, with a team ready to listen and offer advice. Customer experiences note that the in-store service is often excellent, with staff described as polite, accommodating, and providing impeccable service with good humor. The store itself has a very nice collection. However, some online experiences have been mixed. There have been instances of shipping delays, especially during busy periods, and past communication issues where emails were initially ignored. These situations were ultimately resolved, with the customer service team working to address issues related to shipping and returns, leading to satisfactory outcomes like refunds. While the in-person service consistently receives high praise, the online service experience can vary.
On my second parka from BB. Driss is a fantastic employee, extremely knowledgeable about the products and very patient/kind!
January 2025
We had a rocky start, but the customer service team has been great to work through my issues related to shipping around the holidays and strike from Canada Post. I'm looking forward to my next order from Bubbles Boutique!
October 2024
I bought a Soia & Kyo coat there. Excellent customer service from Clementine. I will return there because the store has a very nice collection. THANKS
