-
September 2023 by Binya Koatz
THIS PLACE SAVED MY HOLIDAY I CANNOT RECOMMEND ENOUGH THEY'RE THE BESTI was on my way to a Jewish holiday service and my bike's back brake broke in a way I couldn't immediately fix. I had a friend look up the nearest shop, and it was 5 minutes away and closing *in 5 minutes*.On Jewish holidays, if you're religious, you can't use cars or transit, and you can't repair things like your bike. So I either needed my bike fixed before the holiday started, or I was gonna be in a lot of logistical trouble, cuz I wouldn't be able to fix it and I had no other way to get back home from the Southwest to my home in parc ex.I got to Cycle Technique right as they were locking the door, but they let me in, spent 5-10 mins on the repair, and then let me bike off to my holiday services. I offered to pay, but they said it was fine and free. SUCH NICE PEOPLE and saved my Jewish New Year celebration. Can't recommend enough!!!!!
-
September 2023 by Joe Reynolds
Super nice folk here. I had a problem with my wheel and they spent time opening it up and trying to address the problem (which turned out to be un-repairable). They then put it all back together and didn’t charge for their time. Appreciate it, guys!
-
August 2023 by Jon M.
Updating review (who knew reviews stick around for 9 years!) and so far, under new ownership, the service is much better! Keep it at 4 instead of 5 only because I haven't had a lot of interactions this year.
-
June 2023 by Peter Gould
I went to this store for repairs several times and they were reasonable. I stopped because I found I was spending way more on my bike than I had before. They liek to replace parts rather than fix them because it's easier but you're the one that pays.
-
May 2023 by LK Yang
The owner was very friendly and helpful. He helped me get a part for my Scott bike despite that I bought my bike from another shop. If you want to buy a Scott bike, buy it here where they care about their customer than some other shop.
-
May 2023 by terri McCollum
The new ownership is great. Helpful, friendly service, fast repairs, no pushy sales people.
-
August 2022 by Aditya Kale
Went here to fix my flat tire and I was very much satisfied after the repair was done. Professional and friendly mechanics explain the issue properly and find solutions.Also a big store for shopping biking accessories and much more
-
August 2022 by Griffin Payne
Got the gold tune up for my bike and my final bill was nearly $125 over the price I was shown. I was told that what I was asking for was mostly covered by that option. I had assumed wrongly that my final bill would be near that price. It wasn't communicated to me that cost of parts was not included in the tune up price, nor that I should expect a much higher bill. It makes sense now that parts were not included, but if staff had communicated expected cost more transparently, I would have probably just bought a new bike ????Also for the high price, I don't find the service to be as thorough and high quality as I had hoped. Oh well. Learned my lesson :-/
-
July 2022 by James Grinnell
I stopped by here to get an urgent brake bleed done. Service and mechanic was excellent. My bike feels great. Fast turn around too ?
-
July 2022 by Fil Espinosa
I have 2 road bikes and a gravel bike and the only one who can touch them is the mechanic at Cycle Technique.He deserves 10 stars, so here's 5 more.? ? ? ? ?
-
July 2022 by Anirvan Ghosh
The behavior of staff was good, but the quality of service wasn't. There were two issues - sound made by disc brake when braking, which was resolved, and a continuous metallic sound when riding, due to a bent disc. The mechanic forgot about the second issue entirely when charging me. When I came back, he repaired it or so he said, but there was no change whatsoever. The problem remained and was not resolved. I won't recommend this shop for brake repairs.
-
June 2022 by S K
Great place. Staff are very friendly and helpful. Endless pool is great.
-
May 2022 by Caren Carrasco
Got my bike last summer and came back to add some cleats and make sure the size and everything was adjusted. Great service, support and advice while making the decision to have cleats
-
April 2022 by Justin Kausel
Big shout out to the CT team #1 store in downtown!! ???????????????? … back up and rolling after a failed GPS stem mount
-
March 2022 by Sofie Hojabri
The staff here is beyond helpful! I have had such a great experience at this store time and time again that it is my go to spot in the city for anything bike related. They are patient and very helpful and they can answer any questions you may have about your bike. They do great tune ups and recently I got a fit test done here with Kevin. The fit test was spectacular and Kevin was extremely helpful in the entire process. I’m so much for efficient and comfortable with my new fit on my road bike and would highly recommend this service for any new riders or riders who are experiencing any pain.
