Fillion Electronique is a business dedicated to providing personalized and high-quality service to its customers. Unlike large, impersonal stores, Fillion values each client as someone special, offering a friendly atmosphere with a smile, helpful advice, and small attentions. Customers appreciate the attentive after-sale service, which is often described as top-notch, helpful, efficient, and personalized—something that sets Fillion apart from big retailers. The store stocks a good selection of products, including high-end audio equipment, earbuds, and electronics, with staff providing timely updates and communication. Customers have noted that Fillion's team goes beyond expectations, such as refunding extra shipping costs voluntarily or giving early access to sales. Although there have been some issues, like delays caused by missing address details, the overall experience remains satisfying, with many choosing to do business there again. Clients also highlight the store's responsiveness, especially when resolving problems quickly—like fixing a Sonos system in minutes or helping with product questions. Many customers are pleased with their purchases, such as a Marshall speaker or McLaren earbuds, praising both the products and the friendly, helpful service. Fillion Electronique's approach emphasizes quality, care, and customer satisfaction, making it a trusted choice for electronics and audio needs.
love my new marshall acton III, and the customer service here was amazing. i just missed the sale and emailed them about it, and they gave me early access to an upcoming (better) sale instead. sooo appreciative and it fits my vibe so well! unreal speaker and service!
October 2025
After a very disappointing experience with Purolator, this store did their best to help correct the situation. They had a good sale on a receiver I wanted and also stock of a wireless rear speaker in the colour I was looking for.
September 2024
I had a problem with my Sonos system and I wasted a lot of time trying to resolve it without success. I spoke to Marco on the phone who resolved the problem in 5 minutes, thank you for the excellent service, it's great to buy on the internet but nothing equals the service you receive from a company like Filion.
