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“I had the BEST shopping experience at Dormez-vous! From the moment I walked in, I felt welcomed and cared for. Emerson went above and beyond to make sure I found the perfect bed for my needs. He was patient, knowledgeable, and really took the time to explain the differences between each option without ever making me feel rushed.
What stood out the most was how genuinely attentive and professional Emerson was—he listened carefully to my concerns, answered every question, and guided me to the right choice with confidence. Thanks to his help, I left feeling excited about my purchase and completely at ease, knowing I made the right decision.
If you’re shopping for a new bed, I highly recommend visiting this store and asking for Emerson—you won’t be disappointed!”
“Frankly incredible service. My partner and I immediately felt confident with Marc-Antoine, who was able to direct us exactly to what we were looking for, taking the time to fully understand our needs and give us several options and explain them well. He is truly someone who is authentic and who cares about his customers and his products.
After a few weeks, we came back to see them for a little adjustment. Marc-Antoine once again offered us wonderful support. His colleagues came to collect the mattress one morning, made the required adjustment and we had our mattress adjusted by early afternoon the same day.
Frankly, they are redefining what a perfect customer experience is. Thanks for everything and keep it up!”
“Very satisfied with in-store service. Matelas Bonheur supply accurate delivery tracking information - it was quick and right on schedule! Would recommend it anytime.”
“I returned to this store for the second time as I had such a good experience dealing with Rosette a few years ago. Rosette is knowledgeable, helpful and very professional. She was a pleasure to deal with and I would highly recommend her to others!”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“Seems like there was a miscommunication and the big guy fixed everything finally and he truly cares about his customers. We are very content now. Thanks Big Boss A.”
“We had the pleasure of dealing with Leonard today, and he was a huge help. We explained our specific needs, and he helped us come to a decision quickly, finding us the perfect comfort levels. I would recommend him to anyone!”
“The service provided easily and quickly over the phone by the Martin technician was exceptional! A courtesy like we don't see often these days!!
THANKS”
“Sailor depot excellence in simplicity, a very warm welcome and good experience in advice of choice. I bought a Queen bed and mattress and have been sleeping like a baby for 4 months.”
“Had the best experience buying a mattress,box spring and mattress cover thanks to the salesman named Shady. He took the time to explain each mattress feature and asked questions to find the right one to suit my needs. He answered the many questions I had as well. Incredibly patient, kind and very knowledgeable about all the mattresses offered. He followed up with me by phone and thanks to him I found the perfect mattress and sleep so much better! I highly recommend this location thanks to Shady!”
“Ricardo has been the owner of that business for many years, now his son also runs it, they have very good customer service, I have bought on several occasions, the quality is good and they deliver on time.”
“I recently purchased two towels from Linen Depot, and I’m very satisfied with them. The quality is excellent—soft, absorbent, and durable. They were also on sale, making the price very reasonable. Overall, a great value for the cost. I would definitely recommend them!”
“We went to Dormez-vous on a Wednesday night around 7pm, we were welcomed by Jacob, who was incredibly competent and a real encyclopedia. This guy was the best advisor for our mattress and you can tell he cared and knew everything by heart, he stayed with us till 10pm which is literally an hour after their scedualed closing time to make sure we were 100% satisfied with our purchases. Truely recommend this Dormez-vous over any other. Thank you again Jacob!”
“The service at Chez Dormez-vous was excellent! Mr. Sanchez was friendly, patient and very knowledgeable about his products. He was impressively patient with a customer who was very rude to him, Bravo for the excellent service!”
9AM - 9PM
6430 Av. Papineau, Montréal
Mattress Stores
“We bought a washer. The day we received it, it was not working due to an electrical problem in the washer. We had a free technician visit the same day, he fixed it in 10 minutes, so that's excellent customer service! I recommend!! We will come back :)”
“Nous sommes vraiment content de notre achat. Ma conjointe est très difficile quant à ses goûts de matelas et nous avons réussi à trouver le meilleur choix. Luigi a su bien nous conseiller. Leur succursale offre une gamme de matelas très variés et nous avons pu tous les essayer.De plus, ils fabriquent leur matelas eux même d'où leur prix super abordable comparé aux autres magasins populaires de matelas.J'y rerournerai sans hésité, leur service a été rapide et efficace, ils ont su nous aider aussi par la suite.Je ne comprends pas les autres commentaires puisque nous avons eu un excellent service après vente.”
“Great store! Nice surprises...good value for money, well stocked, clean and well presented, professional and friendly welcome in the city center...first time and not the last!”
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“I recently purchased a full latex mattress from Princess Mattress, and I couldn’t be happier with my choice! The entire experience was fantastic. Sandro was extremely knowledgeable and took the time to explain all the options, helping us find the perfect fit for our needs. The latex mattress we selected is incredibly comfortable, offering excellent support while still being soft and breathable. I’ve noticed a huge improvement in my sleep quality since making the switch. I highly recommend Princess Mattress for their top-tier service and high-quality products!”