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February 2024 by Llobell Charlotte
I went to this Jean Coutu this Friday the 26th in the cosmetics section. No response to my “hello” from the lady manning the cosmetics section. I was looking for a special product but instead of coming to offer me help, she preferred to chat and laugh with her colleague.However, as far as other services such as the pharmacy are concerned, it’s perfect! Excellent service, thank you for your professionalism.
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December 2023 by jaimin suthar
Experienced poor service when went to pick up my sons medication.
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November 2023 by Julien
A big thank you to Alexandre, the pharmacist who advised us on our vaccines today! He was very attentive, patient and enthusiastic. Impeccable service! His passion for his work and for serving the population is admirable. We need more people like him.
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August 2023 by Aby Sri
Pretty awesome store/pharmacy with a reputable customer service experience, unfortunately some pretty $hitty customer service in the pharmacy with some the newer pharmacy who wouldn’t even bother hearing out my question.
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June 2023 by Alex N.
I am calling to renew a pharmaceutical order. It was a special case for which I could not do via their telephone system. I got put on hold for over 15 minutes during which, every 3minutes, someone picks up and tells me to wait as if they're playing with me.
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March 2023 by Rasma Begum
The guy who deliverer the medicine has no privacy get inside the apartment when we told him to wait outside im bringing my card he came in my house. This is unprofessional
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January 2023 by Anna Mela
I didn’t get the pharmacist’s name, but I want to thank him again for his help tonight (Christmas eve). Doc made a mistake on my son’s prescription, and pharmacist took the time to call the doc and get the dosage right. Thank you so much again!!
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November 2022 by Johanna Brenner
Amazing pharmacy! Was in need of a specific vaccine for international travel. The team was extremely helpful, thoughtful and professional.
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November 2022 by Emily Cieslik
The lady is cosmetics today recommended me an amazing creme for my hands, because i have eczema, it’s for Laroche Posay, CURED MY HANDS IN 2HRS, i was in shock i’ve been looking for years! saved me thank you
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November 2022 by Sarah
Pharmacists and employees ignored us when we came for the vaccine, told us to "wait" without even asking us for our name or appointment time. 40 minutes later and still nothing, they keep telling us to wait and the waiting room is empty. Lady in the pharmacy is laughing away doing her own thing. Don't recommend this place for vaccines!Update: It's an hour and still nothing. Absolutely disgusting pharmacy team - zero customer service.Update 2: October 18, 2022 7pmAdministrator called me refusing to refund even a portion because the "service was given" ... Right, 1 hour later it was given after borderline harassing the staff into noticing us. He even said in verbatim that they would've preferred I speak to them directly rather than going to the executive. I'm glad I wrote the executive office, clearly they're not aware of what goes on here.
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September 2022 by Sach S
Grateful towards the pharmacy team & always satisfied with the services offered! They actually take time to review my family's medical files & ensure that our needs are taken care of! I also love the nursing services offered there! Helps me get a quick appointment whenever I need one! Keep up the good work!
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September 2022 by Dylan
Great service! I went here for a travel health consult to see which vaccines are recommended and required. Alexandre Chadi was extremely helpful, professional and kind. He was able to administer the vaccines right away. I even received a call to see how my trip went. Thank you!
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June 2022 by Van Le
The worst experience I’ve ever had at a pharmacy. Waited 2 hours to be told my ramq number wasn’t registered and to call a number to register and to come back to pickup another day. Called and it was already registered. Came back a few days later and after waiting another 30 min was told they wrote down the wrong number initially…. And my prepped prescription was for some reason cancelled and needed to be reprepared… Will have to head there for the 3rd time next day to pick up… :D
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February 2022 by Sachin Sadaram
Grateful towards the pharmacy team & always satisfied with the services offered! They actually take time to review my family's medical files & ensure that our needs are taken care of! I also love the nursing services offered there! Helps me get a quick appointment whenever I need one! Keep up the good work!
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February 2022 by Georgia Dikeakos
Excellent service by all pharmacy employees. They know their clients and take the time to make sure the prescriptions work for the individual's age and health status. They follow up and check on their clients. They are always very helpful and pleasant! They are the perfect fit for the community!
