Banque Scotia
Banks
Hours:
1002 Sherbrooke Street West, Montreal QC H3A 3L6
Hours
About Banque Scotia
Scotiabank is a global bank in Canada and the Americas that offers a variety of services including bank accounts, loans, and mortgages. Customers appreciate the long-term relationships, with some banking at this branch since 2006 and others for over 10 years. Many praise the bank's customer service, especially the service provided by the business team and personal advisors, noting punctuality, patience, and high-quality service. While some mention that initial service was very good, a few feel that service afterward can be subpar but still acceptable. Overall, the branch is known for providing a positive experience and high customer satisfaction.
Most Recent Reviews
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September 2026
The worst service ever. Impossible to get anything done. Over 6months for the same request.
Meetings cancelled, emails unanswered, routed to employees on 6-month leave.
Scotia is usually rough but this is next-level insanity.
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August 2026
Long lines (lots of desks, but 2 people serving customers). customer service lack experience (It seems), look very all over the placy. They put on a smile though, but it’s not efficient, not in and out experience… not prompt. I will avoid next time.
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July 2026
I received help from from this young gentleman that replaced my debit card very fast I think his name is Sean and was super friendly and appreciate the quick and thorough help.
More Comments(101)
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Montreal, Quebec