The W Montreal offers a phenomenal and memorable experience, more than just a hotel. It provides a vibrant, 100% W atmosphere that makes guests feel alive, not a quiet or no-frills business hotel. The location is perfect for walking between Old Town and downtown shopping. Service is outstanding on every level, characterized by personalized, friendly, and attentive hospitality that builds loyalty. Prior to arrival, the W Insider proactively contacts guests to understand their needs, offering VIP service, support, and great recommendations for dining and activities. The entire staff is warm, kind, helpful, polite, and accommodating, providing fast service that makes guests feel at home, special, and taken care of. Rooms are super clean, very spacious, and large with great amenities. Room service is delicious. The team ensures stays are incredible and thoughtful, with thoughtful touches like welcome platters. This attention to detail and professional, class service renews guests' sense of courtesy and luxury, creating a truly positive and memorable visit to Montreal.
Phenomenal experience on every level. The concierge Mauricio was outstanding and so helpful. Helped us book reservations. Great hospitality. Room service is delicious. Super clean room. People are fast. By far my favorite place in Montreal!
November 2024
Favorite hotel to stay at when in montreal ! 5 star service valet etc!
October 2024
We had a great experience at the W. Mauricio W Insider was fantastic! He made sure we had all the amenities for our room and his recommendations for where to go and what to see were spot on and made our trip perfect. Highly recommend!