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“Jad and the team were extremely welcoming and took the time throughout the whole process to make my grillz.
The experience was smooth and they take good care of you, good recommendations, great listeners and caring of their customers.
If you need anything that’s gold, good jewlry or great custom pieces, this is the only good place in montreal”
“Amazing service and such friendly, welcoming staff! Everyone was incredibly helpful, knowledgeable, and attentive. Great experience from start to finish, highly recommend Bijouterie Italienne!”
“This is the best jewelry store that everyone should visit and buy from. My whole family including my grandparents have been buying all the jewelry, from rings to necklaces, bracelets for the past 60 years. They have the absolute best service and best of all, it’s family owned !. I know them very well and the trust is there.”
“You shouldn’t go anywhere else for your jewelry !
By far the best personalized service I’ve ever had !!
With such an important purchase, I only trust Bijoux Marsan”
“Joel was amazing! Always ready to help with extreme patience and detail and all with a smile. This place is perfect; prices, customer service and financing. I've recommended this place to friends and family and would only come here from now on.”
“I went there two weeks ago with my sister and we spent two hours in the store just admiring all the beautiful treasures they have! They have so many unique pieces! For my girlies with small fingers, they do carry smaller sizes if you ask them! We had such amazing service! We came back today and bought two pairs of earrings. It’s almost impossible to leave this store without buying something!”
“I have only the best things to say about this business and my dealings with it. I found the staff to be both courteous and efficient…and would have no hesitation recommending them to others. Should my watch require attention in the future, I shall happily call upon Atelier Lou Bijouterie again. Thank you!”
“I love this jewelry I have been going here for years to get my medical bracelet engraved or repaired or even adjusted and every time they do a great job and are always respectful !”
“(Translated by Google) Courteous, simple and fast service. Sold pure gold at the spot price. 10/10(Original)Service courtois, simple et rapide. Vendu or pur au prix spot. 10/10”
“I purchased an Omega FOIS from Dany at Timeless Watches. Easy to work with, accommodating and professional. Shipping from Montreal to Saskatchewan was easy and arrived next day as promised.”
“My experience there was awesome!
The service was extraordinary plus we ordered a ring and it only took one week to receive with delivery included!
I recommend to everyone!”
“I asked SWS to switch out the second hand on my Luminox Sport Timer automatic for a tritium second hand and after consulting with Luminox, they were able to do the switch. There was initially a slight defect which the young technician corrected with minimal delay (taking time off from his half eaten lunch). He was very courteous, competent, quick, thorough, and professional. He switched out the defective hand and tested the waterproof-ness of his work and had it back to me asap. I am a very impressed and happy client.”
“I bought a watch online and needed the metal straps shrunk. I went to see the kind folks at Bijouterie Bassi since its close by me. Took him 5-10 mins and no charge! I'm still in shock! Totally appreciated. Top notch service. Thanks!”
“OTA was recommended to me by a friend as a great place for watch repair, that the service was excellent and prices were fair. I visited their website, and it seemed that they also provided repairs to jewelry. My wedding band ring had been badly damaged, and my wife lost her center diamond on her engagement ring. I brought both rings to the store, received excellent service and was told that they could definitely help. Lucas sourced a perfect diamond for the engagement ring, repaired the ring's prongs, and restored my wedding band. The finished product was beautiful, they both looked brand new, and at a very reasonable price. Lucas also stayed open later than usual so that I could pick up the rings after the workday. I am very happy that I brought the rings to OTA. Thank you for the great service.”
“Great price, quick service, secure delivery. My Bulova Snorkel has already been registered with Bulova. Great watch. Very happy with the customer service and product. Would buy here again.”
“I was in need of some very special gifts. I went into the store and Mahfood was very kind and knowledgable. I gave him a budget and he worked with me to achieve some very beautiful gifts. The experience was 5* and I would highly recommend shopping in this lovely store.”
“(Translated by Google) This has been my jewelry store for 27 years. Personalized service, originality of jewelry and good price.(Original)C'est ma bijouterie depuis 27 ans. Service personnalisé, originalité des bijoux et bon prix.”
“Online Purchase but personally spoke to Isaac on the phone. The watch i wanted was limited but due to his quick and professional service, he was able to safely ship it to me and make sure that I am able to have such a nice piece in my collection. Phenomenal customer service and reasonable shipping times. Will do more business in the future and hopefully would one day like to meet him whenever i get the time to visit Montreal ?”
“Always a great experience! My family has been coming to buy jewelry here for years and they always treat us very well! I was served by Mark recently and he was patient, knowledgeable and very kind! Great customer service, beautiful selections and a great overall experience! Highly recommend !!”
“2024/05/24
Bad Service by Peter Murphy
Actually very poor service by him
We came to buy a watch today and Peter quietly invited us to leave the store and come back later.
There were other people looking through the windows but these people were not treated with as much disrespect.
As already a customer of the store, I find this unacceptable and I would even say very insulting.
He didn't even try to find out why we were there.
I hope that management will take measures to preserve its brand image because behavior like this tarnishes the house
Old review from 2021
Alice really takes care of her.
She is patient and takes the time to serve us well.
Magnificent jewelry store”
“I stopped by for a simple hi but the outstanding service, the exceptional knowledge, and the truly personalized experience turned it into something unforgettable. The whole team is amazing and specifically Hanady is very graceful, she goes above and beyond to make every interaction feel special. Highly recommended.”
“Beautiful store with lots of selection. I called before hand because I wanted to try on a watch. Sylvie was super attentive, friendly & very helpful. I got to see many watches without putting any pressure.
They have new watches coming in weekly, I ended up buying her recommendation. Don't buy watches online, support local stores like this one. They are also an authorized Tissot dealer.”
“Came for a birthday present as I love Swarovski. Great customer service when I arrive. I got great advice as well. Left with a cute bracelet hoping to match it with something one day.”
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“Professional and polite with nice manners, the batteries of my two watches were repair and after more than 24 months the mechanism are working with precision, beautiful family store for many years, thanks to be establish in Outremont.”