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“Thanks to Jean Michel Salagaras who offered me an emergency appointment! Arrived from France not 3 weeks ago, I needed a bank account very quickly. Very good service, very good advice. I fully recommend. Thanks again ;) !”
“Great customer service with respect and courtesy towards their customers on the other hand a very bad experience in terms of account security and fraud… with bmo I no longer find myself safe against fraud… no reimbursement, no protection…..just monthly fees to pay
Strongly discouraged”
“always great service and recently they went above and beyond when I was hit with four fraudulent charges on my chequing account... strongly recommend this bank if you need to feel that your money is safe is this ever changing world.
Special thanks to Fedwa Seif, Banking Advisor, for her professionalism and tenacity in this matter!”
“Best branch ever! Cibc has always been my bank , this branch has the best staff , from tellers to reps absolutely warm and welcoming ! Very positive energy when we walk in ! Thank you team Vaudreuil!”
9:30AM - 5PM
13135 Boul Gouin O, Montréal
Banks
“The teller who served me was so polite, patient and helpful. He took care of all my issues, looked up all the information I needed and helped me cancel a card. This young man is an asset to the company. All of their employees should be trained to be like him.”
9AM - 4:30PM
170 Bd Harwood, Vaudreuil-Dorion
Banks
“My advisor Raveen is knowledgeable and has helped me seamlessly with all my banking needs. From investing to credit needs she’s helped me through it all. The staff is kind and welcoming highly recommend CIBC!”
“I really want to say I had an unforgettable service here. From coming in, the guy Albert was very welcoming. Vinay the financial advisor was superb. He was able to teach me many things. The guy Mokhdoom made sure I was taken care of. The guy Jeff too was able to answer my business needs as well. The staff here overall care about taking care of you. This isn't my nearest branch but I will definitely always bring my business here. Thank you to this new Branch for this experience!”
“I would like to express my sincere appreciation for the excellent service provided by the tellers at this branch. They are always welcoming, friendly, and customer-oriented. The branch manager, in particular, always does their best to assist in every possible way within the scope of their responsibilities when it comes to more complex matters.
I rarely take the time to write such a positive review, but the quality of service I have received here truly deserves recognition. Compared to the disappointing experiences I have had at other banks, this branch genuinely stands out. If I could give six stars, I would.
Thank you for maintaining such a high standard of service.”
“I met with Maddy at the CIBC branch who helped me update my SIN number and address for my CIBC account since I became a permanent resident and moved to Quebec. She also helped me secure a new credit card with better credit availability (my previous card was as an international graduate student and only had a limit of $500). She also offered me a line of credit at a decent interest rate, and was very patient in explaining how it worked. She also helped with hiccups with the CC and LOC on the credit team's end. It has been a very pleasant experience working with Maddy!”
“Friendly service from Daniel, kind and courteous, keeps calm despite my stack of checks and the long queue. A little long before being served though. There is a lack of employees in relation to traffic.”
“The staff here are phenomenal. I don’t think I’ve felt the level of customer service from a bank this way. I walked in without an appointment to create an account and the staff was very helpful. They communicated professionally and with patience even when I had many questions. I felt like all my needs were taken care of with attentiveness.
They walked me through the ease of prepayments on mortgage, provided advice on GIC products. Amazing staff.”
“I don't understand the negative comments left here !
This has been my bank of choice for 25 years..and the people working here have been nothing but courteous , friendly and professional.”
“In light of all the negative reviews, I was hesitant to come here. Well, all I have to say is that I'm happy I came here, the staff was very friendly, polite and helpful. Service was very quick and easy!”
“(Translated by Google) Courteous and professional service, the wait depends on the traffic.(Original)Service courtois et professionnels, l'attente dépend de l'achalandage.”
“Served by Leah to transfer $USD from my BN account to my Natbank account in the USA. First class and diligent service. An example to follow in these days when quality customer service is rare.”
“I just opened my first RBC checking account after receiving my Canadian citizenship and SIN!
I was fortunate and grateful to be helped by:
Jana El-Baba
Banking Advisor/ Mutual Funds Representative
She delivered one of the best banking experiences I’ve ever had — professional, patient, and genuine. She made me feel valued and at ease from the first moment, taking the time to explain everything clearly and built trust in RBC.
The RBC should be proud to have Jana representing the company. She embodies exactly what great service and client-care should look like. I hope RBC recognizes her — people like this are the reason clients choose to stay loyal. I haven’t had the best experience in Quebec since I am not fluent in French. It was refreshing to be treated with respect and integrity. Thank you Jana!
*The RBC client services representative that scheduled my appointment with Jana over the phone; he provided professional and direct assistance with all of my questions regarding new accounts.Thank you (sorry I don’t remember your name :/)”
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“I would give this bank a genuine 5☆☆☆☆☆ review, Most of the time. But it seems, that their staff keeps on changing, in certain periods. 1☆ And, I truly beleive, that the trust between customers and employees, is gained over time & repetition. Thus creating an efficient team that can further understand every clients needs,with the ability to faster organise their wants, into " dones".But, individually, their awesome.Let's hope, that the staff stays put for many years to come.”