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“Thanks to Jean Michel Salagaras who offered me an emergency appointment! Arrived from France not 3 weeks ago, I needed a bank account very quickly. Very good service, very good advice. I fully recommend. Thanks again ;) !”
“Incredible service from Olivier Jolibois. I've had unfortunate experience with other banks, and Olivier made it all better! I can't recommend him enough.”
“always great service and recently they went above and beyond when I was hit with four fraudulent charges on my chequing account... strongly recommend this bank if you need to feel that your money is safe is this ever changing world.
Special thanks to Fedwa Seif, Banking Advisor, for her professionalism and tenacity in this matter!”
“Best bank I've ever been with. So polite and helpful for every situation I've encountered. I'd recommend this bank to anyone looking for a great secure banking journey.”
“I recently switched my mortgage to Scotia Bank and worked with Raj and Telli. I couldn’t be happier with the experience.
I was under a tight deadline, and they got everything done efficiently. They were easy to work with, responsive, and communicated clearly throughout the process.
Highly recommend!
— Matthew V.”
“Several times I required assistance from the counter and customer service from Anastasia is always exceptional. She has always been helpful and pleasant to deal with. A definite asset to CIBC.”
“The teller who served me was so polite, patient and helpful. He took care of all my issues, looked up all the information I needed and helped me cancel a card. This young man is an asset to the company. All of their employees should be trained to be like him.”
“My advisor Raveen is knowledgeable and has helped me seamlessly with all my banking needs. From investing to credit needs she’s helped me through it all. The staff is kind and welcoming highly recommend CIBC!”
“I met with Maddy at the CIBC branch who helped me update my SIN number and address for my CIBC account since I became a permanent resident and moved to Quebec. She also helped me secure a new credit card with better credit availability (my previous card was as an international graduate student and only had a limit of $500). She also offered me a line of credit at a decent interest rate, and was very patient in explaining how it worked. She also helped with hiccups with the CC and LOC on the credit team's end. It has been a very pleasant experience working with Maddy!”
“Put 5 stars since my first time there. Had a new request for my son that was handled quickly by the teller and then an advisor. No issues, great service and problem solved.”
“The staff here are phenomenal. I don’t think I’ve felt the level of customer service from a bank this way. I walked in without an appointment to create an account and the staff was very helpful. They communicated professionally and with patience even when I had many questions. I felt like all my needs were taken care of with attentiveness.
They walked me through the ease of prepayments on mortgage, provided advice on GIC products. Amazing staff.”
“I would like to express my sincere appreciation for the excellent service provided by the tellers at this branch. They are always welcoming, friendly, and customer-oriented. The branch manager, in particular, always does their best to assist in every possible way within the scope of their responsibilities when it comes to more complex matters.
I rarely take the time to write such a positive review, but the quality of service I have received here truly deserves recognition. Compared to the disappointing experiences I have had at other banks, this branch genuinely stands out. If I could give six stars, I would.
Thank you for maintaining such a high standard of service.”
“I would like to express my gratitude for the amazing services I always receive at RBC (Place Grilli).
RBC has wonderful, highly professional employees, such as the Manager Kelly, Justin Piazza, and Sophia Teodorescu.
Congratulations, RBC ❤!!!!!”
“(Translated by Google) Courteous and professional service, the wait depends on the traffic.(Original)Service courtois et professionnels, l'attente dépend de l'achalandage.”
“Served by Leah to transfer $USD from my BN account to my Natbank account in the USA. First class and diligent service. An example to follow in these days when quality customer service is rare.”
“I would highly suggest if you are looking for a Mortgage specialist at RBC Vaudreuil to reach out to Kayla De Mari. She was polite, professional, organized and answered all questions I had. She worked hard and around the clock even when I sent my emails late at night. She made the process enjoyable and easy.”
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“I openned an account at this branch after banking for over 40 years with my previous institution. I was terrified about making the right decision. This became one of the best moves and customer experience I have ever had.
The welcome was great. The details and explanations clear. The overall service package very attractive.
The employees were really generous of their time with me and even walked me through the branch.. The various employees and services offered there.
Thank you Pincourt branch!”