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“Excellent service! Purchased a King Size mattress, they had a great selection of soft to firm. I went with a firmer option. High quality pillows I definitely recommend. Price is better than online and delivery was done with care. Thank you so much!”
10AM - 6PM
16928 Trans-Canada Hwy, Kirkland
Mattress Stores
“Excellent in-store service from Lorie-Ann and Kevin! The Delivery Service with real-time tracking is super convenient! This is our second purchase from Matelas Bonheur and we recommend them 100%.”
“Very good experience for the beginning to the end. Delivery guys are very polite and professional. Took everything out of the box and set it up to make sure everything was good. I feel appreciated as a customer compared to those other companies that will drop the boxes outside your door and tell you if there’s a problem to call the customer service number !! Domon is the way to go! Thank you!”
“I had a smooth, interactive and very pleasant experience at my local store in St-Eustache! Merci Eric, Celine et Dom. Delivery and installation were flawless as well.?”
“Good service, products made in Quebec. The delivery was perfect, Georges and his teammate were friendly, efficient and very kind. Everything was completed in 15 minutes!”
9AM - 5:30PM
805-A Bd Arthur-Sauvé, Saint-Eustache
Mattress Stores
“Very pleasant experience, very satisfied, very good service, congratulations to Sylvie Cregheur, congratulations to Nathalie Mathieu, and our two delivery men: M.cerveau and M.muscles!”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“We were advised on site by Valérie, who was cordial and informative, all without bullshit or any pressure. She guided us in choosing a mattress with which we are very satisfied. Matelas Prestige is a Quebec company with a very well organized and unpretentious store. THANKS!”
“We walked in today to Euro Style Design store in Pointe Claire just to browse. There were many beautiful items. We were almost walking out when Julie gave us a a little more information about the items and our options to customize the items with colors and fabrics. We were very thankful for her professional input for helping us to choose a few item with some improvisation.
Karina”
“Impeccable customer service, the clerk takes the time to identify our real needs and the products are of excellent quality.
After-sales service is also focused on customer satisfaction.
10/10 ?”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
1 - 5PM 9AM - 12PM
2760 Bd Daniel-Johnson, Laval
Mattress Stores
“In the last 10 years I have purchased 4 mattresses all high end (around 4,000.00$ each) and they all gave me a sore back. I don't have a back problem unless I sleep on the wrong mattress. I purchased the Venti Doubles Sided Organic and oh my...I am having the best sleep ever. I wake up in the morning and I simply don't feel my back. My back is light as a feather!! In addition, I sleep more profoundly, turn and change position way less often (if at all) and don't wake up during the night. It is such a blessing to sleep this well and my body is thanking me for choosing latex. Thank you Essentia. Best purchase of the last 10 years.”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
“Jean-François nous a rappelé dans l'heure lorsque nous avons rempli le formulaire en ligne et lors de la visite du lieu de vente, il nous a fait essayer plusieurs options. Le matelas, fait sur mesure, est formidable, exactement ce que nous espérions. Le service clientèle, la qualité du matelas, la livraison, tout était parfait. Je recommande fortement.”
“We shopped at Dormez-vous for a new mattress. We were served by Reda T. He is a fantastic advisor with impeccable service. Thank you Reda for your wonderful advice!”
“Stefan was excellent from the moment I walked into the store.. took a lot of time to go thru options, consideration…. Took into account all factors… and very professional for follow-ups and delivery.. could not ask for better service”
“I went to buy an Avanti Semi Firm mattress and got the best deal from the seller. Steve is the best in his field, I recommend without hesitation. Ask for Steve when you arrive, you won't be disappointed.
Thanks Steve and Mattress Entrepot.”
“I cannot say enough good things about the Kirkland Dormez-Vous location and more specifically about Lisa who was phenomenal with helping my elderly mother find the right adjustable bed. Her patience, advice and recommendations were so helpful and I am so glad that I made the decision to stop by after looking at big box stores. The difference in service and product knowledge is immense - Lisa certainly knows her stuff and gave suggestions that made sense for us. Two thumbs up!”
“Excellent service from advisor Anna Di Stefano. She took the time to walk us through the process of choosing the mattress according to our preferences and existing models (since it was the first time my partner and I bought one)
Finally, she found us a great deal and we are super grateful ☺️
Thanks again!!”
“I had an excellent experience with Sinde Nelson! She was extremely kind, patient, and very professional. She helped me choose four mattresses and bases, explained everything clearly, and made the whole process so easy. She speaks both English and French, which made communication very smooth.”
10AM - 5:30PM
1665 Boul. le Corbusier, Laval
Mattress Stores
“WOW WOW WOW
After a rough experience visiting RD in Boucherville, we came to RD Laval and met with Elodie and Pierre.
All I can say is WOW.
They took care of us from minute 1 to the close of the sale.
Great service, great energy, great negotiation, great prices!
THANK YOU so much!!! We are even more excited to move into our new home with everything that we bought!”
“I had a good experience today at Brick. Madame Mouna BelAli helped us a lot to choose and decide, she was so helpful and patient. Even I bought extra stuff because of her hospitality .”
“I've had some great customer service over the years and I always find it important to highlight those experiences. I don't like focusing on the bad because it might just be that someone is having a bad day and doesn't know how to deal with it. It happens. Well the opposite happened to me this Wednesday evening when my daughter and I went shopping for a new pillow. Ula took such good care of us, we shared a few laughs, she made us comfortable and was helpful in making our selection. It was indeed more than I thought I would spend on 2 pillows but we have been sleeping like babies! Thanks Ula for your care and attention. There's a reason we are repeat customers at Dormez vous.”
“Exceptional service. I was accompanied by Anick who guided me in all my purchases related to moving into my living room. From the plan, to the choice of furniture to the decoration. She is super patient and attentive! It makes me want to go back!”
“The in-store service was impeccable and pressure-free. And the delivery was done smoothly and within the expected time. The furniture has been assembled, including explanations for operation. And the delivery people were polite and pleasant.”
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“Ali and Sergei at Dormez Vous on Sherbrooke Street West were simply phenomenal! They were so knowledgeable, professional and patient. My wife and I bought the most comfortable bedding mattresses and system, with pillows, sheets and much more! We are so excited to have the best sleeps of our lives ! Great value and selection !!! Thank you Dormez Vous!!!! Max”