Hôtel Palace Royal offers a great location, close to major attractions like Old Québec, Petit Champlain, and the St. Lawrence River, with beautiful architecture and cafes nearby. The rooms are spacious and comfortable, featuring beds and a nice view. Some rooms include a mini fridge, microwave, and coffee maker. The staff are consistently friendly, professional, and attentive, fixing issues quickly and offering late checkout. The hotel features a unique tropical-style swimming pool area with live music at night. The bathrooms are a highlight, with heated toilet seats and electric bidets. Restaurant Beffroi is also noted as great. However, some guests experienced issues such as inconveniently placed power plugs, a non-functioning jacuzzi, and a lack of tea bags. Curtains were not thick enough to block morning light, and one reviewer found the bed too soft. The pool could feel crowded at times, and the sound system for live music could be improved. EV charging was described as outrageously high priced. Despite these drawbacks, many guests still had a good experience and would happily stay again.
Check in is a nightmare! We requested an early check in because their normal check in is 5 pm. We got there at 2:45, we were told it would be ready at 3:30. At 3:45 we tried again and we were told that now it might be 4:30. I will upgrade my review after we have stayed.
September 2026
My girlfriend and I stayed from September 9th-12th and it was a wonderful place to stay! Highly recommend! About 1-2 minutes from Old Quebec. Plenty to do in the area! Hotel guest were extremely pleasant! Rooms were very clean!
September 2026
Walking distance to the old city area and a very elegant hotel.
