Auto Repair in Roxboro, QC

“I would like to take a moment to send a heartfelt thank you to Tommy L, body shop manager at Spinelli Kia in looking after the repair of my car after I was read-ended in April 2025.

I had reached out to Jason Y, whom I worked with in the past and helped me at Toyota Spinelli for accommodations to chemical-sensitivities. Jason would go above and beyond with my service rep and Jason along with someone else at Spinelli (I forgot the name but will edit and add as soon as I do!) put me in touch with Tommy.

Tommy and I had a wonderful first chat, in depth and many more afterwards. I even went back to Jason and left a message saying I could not have fallen in better hands! Tommy is already familiar with chemical sensitivities and truly went in details (and as a biologist, I truly appreciated this) to educate me and walk me through all the steps so that I feel safe leaving my car -that has been my safe space - to get repaired.

Both Tommy, Jason and the other manager are Earth angels! It was a very scary thing for me but I relaxed a lot once I felt heard, seen and safe. I know anyone experiencing chemical-sensitivities understands what I mean and I hope that this gives hope to anyone else out there!

I am incredibly grateful for their help and the help of the lovely staff on the service side, especially Krutika P whom I interacted with several times directly. Thank you.

Finally, I would like to say how beautiful the new building is! I was so thrilled to see moss walls in Quebec finally (side note - in Vancouver or here the moss walls are preserved and as a biologist, I am curious as to why - currently exploring). They are very popular in Vancouver. It does not feel like we are in a dealership and the air quality (as someone very sensitive to it - to offgassing as well) was really good (and it does help not to have the tires in the same space as the waiting room). It felt like being in a hotel (minus the poor air quality in many hotels who inject fragrance in their vents making it a barrier to many folks), the coffee was a very nice touch. I felt safe, comfortable and truly enjoyed being there.

All in all, as I told Tommy, I am very grateful that despite this accident and all that came with it, I fell in the best of hands. Thank you for the mindfulness (truly to details I really appreciate and make a difference for me in my wellbeing), knowledge and sharing of information / education, compassion, patience and to all other staff members, mentioned, that I met and those who worked on my car and haven't met - thank you. I appreciate you!

Wishing everyone a wonderful holiday season. Merry Christmas and a very delightful New Year!”

“Incredibly helpful and honest. I went to Monsieur Muffler with a broken down car, with no hope for it. Fully expecting to be told to scrap the car.. But Auston, with honesty and a clear passion for car mechanics, was able to offer me a chance to fix the car. I will definitely come back and I recommend Monsieur Muffler to anyone who is looking for a professional and honest service. Thank you Monsieur Muffler!”

“My thanks to Ken Selcer for taking the extra time with me.Also terrific ladies in the office, and the bodywork done - Impeccable! Ken, you missed-out on the Felix and N cookies.;)”