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“Went and made a purchase there last week. First time in the store and my experience was delightful!! The girl who assisted me with my purchase was so pleasant and focused. She gave excellent suggestions instead of just pushing a sale. I did not feel rushed and her service was beyond my expectations.”
“Superb service from Huguette! Within minutes she had taken my measurements and was offering me different options. Value for money is excellent, I was pleasantly surprised at the price for the complete set. I recommend 100%”
“Amazing experience and advices! They have a great variety of casual clothes, suits, and accessories. We needed to place an order for the SECRID wallet because they didn’t had the style that we wanted but the delivery was very quick! Thanks for the great service.”
“Honestly, what else do you expect from Banana Republic? They always deliver. This factory store is my absolute go-to spot, and I always find great clothes for my work here at very good prices. The store is well-organized and the staff are always super cool and helpful. Definitely a 5-star location!”
“Steve didn’t ‘sell’ me a suit. He just made the experience so comfortable and convenient that I couldn’t help but buy a suit. Extraordinary customer service.Do yourself a favor and make an appointment. You won’t regret it.”
“Amine Afakhri at Fairview Ernest was very helpful throughout the whole process. I came in not knowing much about exactly what I wanted, and he took the time to guide me properly and make things simple. He helped me find a suit that fit what I was looking for and made sure the tailoring was done the way I wanted.
He was patient, professional, and easy to deal with. On top of that, when I came back, he remembered me and helped me right away. Overall, really good service!”
“I received excellent customer service from Isaac when I visited the store just before Christmas. He was friendly, helpful, and knowledgeable - everything you could ask for from someone helping you in a men's clothing store. I'll visit again soon, and I'll be hoping Isaac is working that day!”
“There is this woman of color at the fitting room she has long black silck hair her name is maryam marian i didn’t get quite her name but when i go to the fitting she always greets me nice with a smile on her face one time i even saw her helping a woman decide what kind of short she should get and i think that’s really sweet of her considering that it’s probably not in the store protocole to do this but she’s a very sweet girl”
“I had a few returns to do on a busy Sunday afternoon , I must say, the girl that took care of my confusing return bags was friendly, patient, and kind.
I have to say that this is always the case at this Old Navy outlet.
Customer service is always outstanding! Thank you!”
“I’ve had consistently great experiences at Moores in Vaudreuil. The store is always spotless and very well organized, which makes shopping comfortable and easy. The staff are extremely professional, knowledgeable, and genuinely helpful without being pushy.
The prices are fair for the quality you receive, and they offer a great selection.
Christina and Amine, their service is exceeds my expectations every time. They were attentive, patient, and made sure everything fit perfectly.
Highly recommend this location if you’re looking for quality men’s clothing and outstanding customer service at a fair price.”
“I can into the store looking for a couple outfits, and Stefanie was amazing in helping me find the perfect outfit. She is a breath of fresh air in the service industry.”
“I want to start off by saying thank you to the sweet Latina young lady who served myself and my friends a couple of weeks ago with a smile and so much patience (we tried so many jeans and in different sizes). I hope she gets the recognition she deserves as she really worked hard. Too bad I didn’t get her name but I do remember she had long dark hair and wears glasses. She served 4 of us at the same time!!
The minus 1 star is because of the horrible glaring from the other employees in the store. No idea why that was necessary but it was totally not needed during a fun shopping time. My friends and I would just feel eyes on us, and definitely not in a good or respectful way! I hope that the glaring girls learn better customer service, like the sweet Latina girl! ✨ She’s a great example of what good customer service is and the others can absolutely learn a thing or two from her.”
“I usually shop here for jewelry because I prefer seeing pieces in person before ordering. While the in-store selection isn’t always extensive, the staff is consistently welcoming and very helpful; whether it’s placing an online order or checking availability at other locations. The clothing section is beautifully displayed, and the store is always clean and well organized.”
“I came in a few days ago looking for an outfit and the staff there were very polite and helpful especially Ria. The quality is also very good I had an amazing experience.”
“I don’t usually review clothing stores, but my visit to Jack & Jones at Fairview Pointe Claire truly stood out ? More specifically, Matthew greeted us warmly and professionally, offered thoughtful suggestions, and made sure our shopping experience was smooth and enjoyable from start to finish. His attentive service, product knowledge, and positive energy made all the difference. We left with clothes we love and smiles on our faces. Thank you, Matthew, for making shopping such a pleasure ?❤️
With all my Mettā,
Noah”
“I went to Fairview on Sunday to shop for my kids’ new wardrobe. As a mom of four, I usually put myself last, but I decided to treat myself to a pair of sweatpants that were listed at $30. I didn’t grab them right away, but an hour later I went back to spoil myself a little.
When I got to the cash, the associate—her name was Darleen—told me the sweatpants were actually on sale online and offered to price match them. Not only that, she helped me price match my entire purchase, and I ended up saving over $60!!!
I was SO happy. We were even chatting about how tough things are these days with the economy, and it was just so refreshing to deal with someone who genuinely cares about her customers.
I’ve worked in retail before, and honestly, customer service isn’t what it used to be. So coming across someone like Darleen really made my day. I left feeling happy, taken care of, and grateful I saved money too!
I’ll definitely be going back to Old Navy for future purchases. Keep up the amazing work, Darleen—your kindness and heart truly make a difference!”
“Thank you Bobette for your great service but above all your super beautiful smile.
P.s. It's the weirdest nickname I've heard but also as unique as you.”
“Our family favourite store!! Best employee service and amazing sales every day!!! Wednesday is our favorite time to visit in the evening!! Trystan in the women’s department is absolutely helpful and kind The Bay is lucky to have such amazing employees!! Thank you for bringing in cool marks for teens!!”
“Great big store.
Great and friendly service.
Extensive selection.
Inside an amazing mall with a lot of parking and everything you can imagine you want to purchase.
Definitely recommend to anyone passing through this area.”
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“One of my favourite stores in the West Island. Every time I go it’s like a mini escape into trying new pieces that define the way I’m feeling. Great value and wonderful sales advice. A gem - don’t miss it!”