Matériaux Pont Masson Inc. is highly appreciated for its excellent customer service and helpful staff. Customers frequently mention the kindness and courtesy of the employees, who go above and beyond to assist, even after store hours. One notable example is staff members staying late to help customers affected by heavy rain, demonstrating their dedication and heroism. Customers also praise the staff for providing great advice, especially related to water pumps and auto parts, which helps them with their construction projects and vehicle repairs. The employees are attentive and willing to help, as shown when they assist with tire repairs and take customers to auto parts stores for necessary bolts. Additionally, many customers find the prices reasonable, especially when buying products on sale, and appreciate the advice that helps them save money. Overall, the store is seen as a place with friendly staff who are committed to good service and customer satisfaction, making it a highly recommended location for construction and hardware needs.
The store is nice and the personnel are wonderful. However, I was very disappointed to find out that they were not equipped to cut a pegboard for me (to fit in my car), so I had to leave empty handed.
May 2026
Great service. Great Staff. Polite and helpful. Better than the giant big box stores. A must stop shop!
September 2024
Thank you for the impeccable service and thank you for your compensation for yesterday's flood, you are heroes without capes, we love this kind of service, I will come back to you when I need it, thank you again to those who were present!
