Canadian Tire in Shawinigan, Quebec, offers a wide range of products including automotive items, tools, hardware, sports equipment, household goods, and outdoor supplies. The store also features a center auto for vehicle repairs and maintenance. While some customers appreciate the helpful, friendly, and efficient staff, others have experienced challenges with service. There are complaints about insufficient staff and difficulties in getting support, with some employees appearing untrained or unfamiliar with store products. Delivery services are noted to be done by a subcontractor, which can affect the overall experience. Customer interactions vary, with some feeling the service is hard to access and requiring customers to chase after clerks, leading to frustration. Despite these issues, some employees are praised for their attentiveness, such as those in the child car seat department who take the time to check product details. Overall, the store provides a variety of items but experiences with customer service and support can differ significantly.