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“Advisor Charles Trépanier at reception is a gem! He fixed a problem caused by another branch. The service here was offered with professionalism, kindness and speed. For my part, I am completely satisfied with the Varennes branch and I will return there! Thanks for everything Charles!”
“Excellent service. The exact opposite of RBC! The very same transaction took seven minutes at BMO compared to two trips to the bank and over an hour on the phone at RBC.”
“Je trouve ça drôle le monde qui répondent négativement. Je n'ai JAMAIS eu de problème niveau service ou appels. Toujours super souriant et on m'a toujours aidé pour fraude, demande, épargne etc. Je suis certaine que les commentaires négatifs viennent de clients désagréables que je voyais à chaque jour quand je travaillais au service clientèle. XD”
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“My husband and I went to this branch on July 24,2024 as it's near our home seeking advice and assistance regarding a rather complicated situation. We were served by a young man Mo-Sadou B. who took the time to listen to our concerns and advised us to go to our own branch in Longueuil and was able to forward the information to help us to our branch. He was attentive and communicated a good understanding of our needs direction us to the appropriate resource. Bravo and thank you Mo-Sadou. Very satisfied with your caring approach.”