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February 2024 by Maxime
I can't imagine any other place (and I include heaven, amen) where two employees collaborate to help me figure out which model of screw I should buy for my DIY project.
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January 2024 by EuroHEV *
I went there today to get a table lamp. And the employee who answered me was beyond friendly and helpful.He even recommended what kind of bulb to use. Really happy with the good service.Big change to a competitor that I'm just going to say is a "Tired Canadian" where customer service is practically absent. ?Then the lamp looks really awesome on my dresser. ?EDIT: Always great service I receive here. ?
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January 2024 by Sébastien Lehmstedt
Impeccable customer service
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January 2024 by Scott Craig
I called to ask about their key copy service, and someone hung up on me before I was able to verify the store hours so I found that to be kind of rude
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December 2023 by Paul Glickman
Sold extremely low quality goods (unusable) and completely refused a refund. Very nice people, but unacceptable policies.
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December 2023 by gabriel bouchard-benoit
Not good service, supposed product in inventory, not found. No help offered despite asking the cashier.
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December 2023 by MA M
I got ripped off, yesterday, by the old bearded employee who works in the woodshop, inside the back of the store. He cut a piece of plexiglass for me, two slabs (meaning 2 cuts) saying it will cost 4.50 for 4 slabs (because his boss will get upset for doing a small job. I said okay, thinking it's only 4.50).On the invoice, he wrote he did 2 cuts and handed me the paper to give to the cashier. When I realized I was exaggeratedly overcharged, I asked the cashier to call the bearded guy over to explain. He made a scene and embarrassed me in front of everyone, making me look like I misunderstood, claiming he told me the price beforehand; when in reality he tricked me. He told the cashier it was 4 cuts; so why did he write 2 cuts on the invoice? And to make matters worse, the cashier also made a scene. So, for 2 pieces of 4 inch slabs, 1/4 inch thick, plus labour 7 mins. (to cut the piece), and taxes...cost me $30!!! This was the second time, he tricked me like that. The first time he kept saying the same thing, that he cannot do small jobs otherwise the boss will get upset. So, instead of refusing to do small jobs, he decides to overcharge clients so that his boss won't be upset. Unbelievable.
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November 2023 by Brian Luker
The experience was very good and the staff is very polite and helpful
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September 2023 by Heather
Don't come here if you need a paint match. I brought in a sample to get some paint to cover up some filled in holes and the paint is completely wrong. I used what they gave me and it's turning out like a cream on bright white. How can you possibly get the colour that wrong when I brought you an exact match?
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August 2023 by Ashley Shewchuk
I’ve been coming reliably to this location for over a year, and generally have a pleasant experience. The staff member responsible for paints lacked tact, competence, and should would be better suited working without the public.The next time you question a price that a customer tells you, only to have them show you directly on the Rona website where they got that price from, maybe brainstorm different ways to respond other than condescendingly.
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August 2023 by Aden adriana Montreal
Terrible store everything is over priced and the staff are all useless
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June 2023 by Nancy Tingman
Excellent store & staff! The kind and helpful & knowledge Mr. Dery in the paint department [2 days in a row], Miss Linda at cash & last but not least the sweet & strong Mr. Raymond our fast delivery man ??
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June 2023 by glen dolhan
Nice location. Good variety. Fast service.
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May 2023 by V
Always out of stock on certain items. Not a reliable store.
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December 2022 by Naomi Aldrich
The prices in store do not match prices online. The product I wanted to purchase was over 10$ more than the price listed online. Unbelievable.
