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“Exceptional customer service. I accidentally ordered the wrong item online. I was very impressed with how responsive and accommodating they were with helping resolve my mistake. I highly recommend them!”
“I agree with another reviewer. Staff is very friendly and extremely helpful. They went out of their way to assist me with my purchases. I would definitely shop here again.”
“After walking from the Old City to Montcalm, this was a great space to get coffee. The baristas were knowledgeable and thoughtful. I had an Americano and my wife had a flat white and they were Excellent.”
“Cartel is much more than a bike shop: it’s a community.
Whether you are a beginner or a pro, the team welcomes you with personalized advice and a real passion for cycling. No judgment, just a super inclusive and friendly atmosphere.
Organized rides are always cool and their training center is perfect for progressing during the winter. In short, a place where you feel good, whether to equip yourself, train or simply share your passion for cycling.”
“Congratulations to the Performance Bégin team!! >> stand out, they know that. From the owner, excellent support from him during my visit and what can I say about Frédéric who delivers me a pair of skis on his return from work (without any request from me) simply because it is on his way on a Friday evening Wow!! As already mentioned by the excellent sales advisor Robert Fortin, *** they rely heavily on service ***.
For my part, service is a rare commodity in 2024 and this in many sports stores. Congratulations Performance Begin”
9:30AM - 5:30PM
1044 3e Ave, Québec City
Bicycle Shops
“Nous avons eu un service ultra professionnel pour le choix de nos skis de fond. De plus, nous avons eu la chance de compter sur l’équipe ingénieuse de l’atelier pour faire une surélévation de 3cm sur un ski, alors que personne d’autre voulait faire cette modification. On a affaire à des PROS et ça fait tout la différence !!! Un gros merci”
9:30AM - 5:30PM
496 1re Av., Québec
Bicycle Shops
“Impeccable service. Very professional adjustments and explanation of how it works when picking up the new bike. Competitive price. All the staff very welcoming. I highly recommend.”
“Passionate staff who know what they are talking about.
Impeccable service.
They even installed pedals on my bike at no cost!
Real cycling doctors!”
“For a few dollars more than I would have paid on Marketplace, I acquired a used bike that was fully inspected, repaired and guaranteed. As a bonus: tailor-made advice, fast service, friendly staff.”
“WoW! Big favorite for the service received, the explanations and the kindness of our salesman Jérôme!!!!! Super nice!
It was our first visit to you but certainly not the last time!”
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Bicycle Shops
“I came for information regarding parts, I was answered but the attitude of the lady who answered me was far from appreciated. She sounded very haughty and uncourteous. I returned with my bike and was answered this time by a young man from the repair shop. Very kind and answered all my questions without pressure selling or denigrating me about the age of the bike, its condition and the little knowledge I have on the subject.
Update: I just had a bad moment/bad day regarding the lady. She was very helpful the next few times.”