“I absolutely love this place and wish there was something like it in my neighbourhood. They have everything and then some. I even found something from the Orkney Islands here. What a gem.”
“Great free parking out front. I was looking for something to fill the gap of a Habitat for Humanity ReStore and this isn’t quite it. They have more of a specialized and antique vibe. Perfect if you’re restoring an old home as they have lots of crystal door knobs, stained glass windows and brass odds and ends. Not so great if you’re just looking for a deal in upgrading your apartment fixtures from the landlord special.”
“Duarte was FIVE STAR in customer service and kindness. He went above and beyond my expectations when I came in looking for a solution. I would HIGHLY recommend this business for all your home hardware and some of your home decor needs. A great local solution. I would give Duarte 10 stars if I could. THANK YOU for helping me!!!”
“The only store on the web that had products from the UK that are unique and well made. The order took longer than anticipated but Ann kept me informed and always answered all my questions and concerns.”
“That charcoal ribeye was the best thing I ate all night, but let’s be real, I’m the best thing in this building. If you think you can handle a girl who loves a good game and an even better steak, look for me next time.”
“Lot of woods, in quantity and variety! Staff is friendly and helpful. Plan your parking though: there are 2 (commercial & regular) and a bit far apart.”
“I was once locked out of my house and It was a holiday. I went to Lavoie to ask for help. He lent me a tool which made me feel I was not alone. So grateful for his kindness!”
“Good neighborhood hardware store (I know it's a chain) with helpful staff. I needed something specific, and they helped me find it, and I don't even speak French.”
“Strengths Wide and specialized product offerings—tools, metals, hardware. Helpful, knowledgeable staff known for obsessive customer service. Unique services like sharpening, custom cabinetmaking, and repairs. Competitive prices, especially for metal stock and specialty items.”
“Very quick and friendly service. My french is a bit rusty and I wasn't entirely sure what I needed - they were patient with me and made sure I got what i needed even though it was near closing time.”
“Best shopping experience ever. I know nothing about plumbing and I need to change the drain on my sink. I show a photo of the pipe I have to change and two minutes later, I have all the parts I need in hand, valuable advice on how to do the job well and a smile on my face. I felt like I was shopping in the past, when service and human contact still existed.”
“My first time going to this spot. Was in a panic to replace a specific toyota screw that had snapped. Met JF at the counter. He had a great vibe very chill. Very knowledgeable and efficient guy. Was a great experience all around. Merci JF t'es un gars solide”
“Toys R Us pour adultes! Très bon service. Personnel très attentionné et serviable. Magasin très bien fourni en articles moins disponibles dans les quincailleries ordinaires. Si vous ne trouvez pas un outil a batterie rechargeable ici, vous ne le trouverez jamais. Le choix est astronomique. Première visite et je compte bien y retourner pour des outils en ébénisterie.”
“Update 2024, the service is still getting better and better. Attentive, good advice: many employees go above and beyond to provide ever better service. 5/5 Most prices are good, the service is generally excellent and there is everything. Very practical!”
“These guys are experts!! The gentleman who helped me was super skillful. They totally hooked me up when my washing machine inlet went kaput. Overall, I had an extraordinarily positive experience. The cashier is also an absolute pleasure to do business w/. Easy, breezy, beautiful!!”
“Employees are always helpful, customer service beyond expectations. Perfectly located on the Plateau Mont-Royal. A superb example of essential “neighborhood commerce”.”
“A pearl in our neighborhood for all do-it-yourselfers and professionals. Quality tools and advice. A second-hand / refurbished repair and sale section in the semi-basement.”
“When visiting the store for a hammer drill purchase, had great service from the salesperson at the Ste Catherine store. He was also knowledge about flooring. Knowledge and great customer service win every time. I love buying local when able. The cashier, 517, was also very friendly and customer oriented. I will continue shopping there even though I live 14km away and closer to other big box hardware stores.”
“This is my go-to hardware store from now on. I was commissioned to paint some melamine cabinets, I've never done that before, and after doing loads of online research I visited de Grosbois for the first time, then a variety of the big paint stores around the city for prices and such.. ended up coming right back de Grosbois. The expertise the staff gave was top-notch, the Adhero 290 was water-based which was important for me and the price was better or on par with the big paint stores, the sandpaper selection blew me away, I wasn't expecting the Swiss-made metal+ sandpapers in various grits, nor the fabric-backed sandpapers in a small shop, and definitely not at a good price (which they were!) For every question I asked I got responses that aligned with my research. The Adhero 290 primer worked very well undiluted with my 600w electric spray gun, and the MF kitchen and bathroom paint was perfectly colour-matched to the card number and adhered perfectly to the primer. I received only good service in this little shop.”
“I went there yesterday Sunday and it was closed. Probably because they take care of the well-being of their employees. That alone, deserves five stars easy. Also I got my stuff the next morning at 8 o'clock. There's nowhere to put my 6th star? That's so unfair the store”
“Thank you George for helping me out in fixing with my grand daughter's tricycle today, and with a smile ... and then asking nothing in return... I had come accustomed to the wonderful service in your store, but this was unexpected. As always, your store remains my first stop for anything home improvement... thanks again :))”
“Excellent service by David! Guided us to make best selection for all our kitchen and bathroom fixtures. Takes the time to listen to customers and make recommendations to fit specific needs and tastes.Recommend 100%!”
“In a very visible contrast to Canadian tire, you actually find staff that works there in the alleys ready to help you instead of hiding in the back store.The staff is friendly and knowledgeable and can always point you to the right expert when they don't know the answer to your questions.A large variety of items for pretty much any project you need to undertake.”
“Changed from being a Rona, but the friendly and helpful staff is still there. Not as much choice as the larger stores, but you can always find someone to help, and they are close by.”
“Store is much bigger on the inside than it looks on the outside! They have everything! If you don't see it, just ask. Staff is always friendly and helpful! My go-to!”
“It's an old school hardware store which means it has pretty much everything needed to complete a repair and a very knowledgeable person to guide you through it. A true neighborhood gem”
“Amazing job. The door was badly done by another company and this company sent Mr.Scott that was an amazing person and very professional.He fixed every thing fast without creating unnecessary extra charge. Highly recommended.”
“A really good spot to find what you need in the neighbourhood. Michael was super helpful and patient, as I quite literally know so little about anything handy. Though it seemed to be a bit expensive at times, you’re paying for good service and convenient. Definitely recommend !”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.