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8:30AM - 6:30PM
11 Broadcommon Road, Bristol
Mailbox Centers
“The employees there are always very nice. They greet you with a smile and always tell you to have a nice day. Very fast service. I only use this store for my returns and shipping needs.”
“We ship plant orders every week and this UPS Store has been an absolute dream team to work with! From the moment we walk in, it feels like we’re friends … always friendly, full of good vibes, & ready to help. They handle our leafy cargo with care and make the whole process feel like a breeze. Honestly, it’s the highlight of our shipping routine! They’re our go-to crew for unusual shipping and we’re so lucky to have them on our side. 10/10 would recommend!”
“The team is are awesome, they are incredibly patient with our barrage of returns we are always showing up with. They’re knowledgeable and caring in the process.”
“I had purchased a mattress from Amazon, which I needed to return. I spoke to 6 people at Amazon who told me, eventually, that if I brought it to UPS, they would package and ship it. Once I arrived, the store manager went above and beyond to accommodate me, helping me wrap and tape the mattress. The best UPS experience ever!”
“For the people who come to leave bad comments why something happened to their boxes that is not the fault of this company that is the fault of customs that is where they are thieves and they have no conscience of anyone this is a very good company”
“I’ve never had any issues here. Granted sometimes I have to wait but it’s never been more than 10 minutes. The service has always been good too. I see there are a lot of complaints about how they’re rude. I find that odd. They’re not rude to me at all. I have seen very rude and demanding customers though. So maybe staff gets what they give and the people complaining need to chill and try to comprehend that life doesn’t revolve around them. Just a thought.
Only problem I could see at this place, and I could very well be wrong, is that I don’t think it’s handicapped accessible. I haven’t seen any ramps or lifts and a few times I’ve had to go in and buy stamps for a women with a walker.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I recently contacted a UPS store in Bristol, Rhode Island, and had the pleasure of working with the owner, Carmen, regarding a unique request. I had purchased a large vintage vending machine on eBay that was listed for local pickup, and being located in Michigan, I needed assistance coordinating the logistics.
From the outset, Carmen was transparent and professional. She explained that she would need to assess whether she could accommodate the request and promptly followed up with me, as promised. Throughout the entire process, she maintained clear communication and demonstrated a high level of professionalism.
Carmen assured me that the item would be carefully packed to prevent any damage during transit, and she absolutely delivered on that promise. When the vending machine arrived, it was expertly packaged and in excellent condition.
I am extremely satisfied with the service I received. Carmen’s professionalism, reliability, and attention to detail truly set her apart. It would be wonderful to see more individuals in business conduct themselves with the same level of integrity and care.”