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“I need a new phone and and I had the pleasure of having Luciel assist me and purchasing a new phone and showing me everything about it I need to know. There isn't anything about any phone she doesn't know. Thank you Luciel”
“I never wanted to use a Verizon Wireless Zone store over a corporate store BUT I was wrong! Jay at Verizon Wireless in North Kingstown was extremely helpful and knowledgeable! What a pleasant experience, He took care of everything and I didn’t even have to change my plan! Best customer service I’ve had with Verizon in a very long time! Thank you, Jay!!!”
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“Ariana was beyond kind and helpful to me when switching to my new phone. I can’t begin to tell you how wonderful she is! She was patient and thorough explaining everything! Just amazing!! Went above 5 stars in my book!”
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“If I could give Gyashi 10 stars, I would. My iPhone 11 needed an upgrade ASAP. Walked in and Gyashi helped me upgrade in under 30 minutes. Fast service, attention to detail, expertise knowledge, and walked out satisfied. Thanks again Gyashi!”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“great service, talking to someone on the phone is a waste of time. I went to the store and got much better service. Go there all the time now, will not even try calling them on the phone.”
“Joshua our costumer service rep was very helpful and patient. We were switching and adding lines and he made the job easy and stress-free. Our time there was good ?”
“Went in Thursday November 30th with my iPhone that I can only described as being possessed. Siri was talking like she was a layer In an ad for a used car dealer and I could not use my touchscreen. Was greeted at the door by Jesse and another gentleman and they were able to get me back into my phone extremely fast. Awesome guys all around thanks again Jesse!”
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“We went to trade in my daughter’s phone. The
experience was wonderful, Chris G. was extremely helpful and knowledgeable. He provided us with great options and we chose the one that works best for us!! We always have a great experience every time we go to the TCC Coventry, RI location!!
Keep up the good work, Chris G. and the Coventry crew!!!”