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“I had a fantastic experience at this T-Mobile location! The staff was super helpful and friendly, making sure I got the best plan for my needs. The store was clean and well-organized, which made shopping there a breeze.”
“Ben was very helpful with showing me how to locate and use my audio book. He also reviewed my services profile to make sure it was the best fit for my family's needs.”
“Sam and Marcos deserve a raise. They were exceptionally courteous, professional, and helpful. Sam seamlessly completed our three phone transfers in store. Marcos did an excellent job with service recovery following a frustrating attempt to change ownership of our family account with corporate customer service by phone. We are grateful for their efficiency and have peace of mind knowing they have our back should any issues arise.”
“Chris from the Barrington store help me out with a situation. Thank you Chris for your time. I would give you ? percent. He was kind and polite. Thanks again for your help and support.”
“Jay!!! Thank you so much for getting this problem fixed within 20 minutes the corporate 800 service couldn't the young man yesterday couldn't as well only due to lack of experience..which I'm sure he'll learn under you and Ed's tutelage......
-----you Jay - identified - advanced - and conquered the issue!!!
ZERO POINT ZERO HASSLE!!!
THANK YOU SO MUCH!!!!
Ed is awesome too!! 🎊 congrats on the baby!!!
Xo
Lance”
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“My phone had a terrible mishap. So I went to get new phone. My worry was all that I had stored would not come back. Shawn V helped me so much. Everything came back and he was very experienced in what he does. Thank you so much.”
“I was assisted by Tabby at the North Main Street store today. She was very helpful and professional, a real pleasure to work with. She put me at ease and helped with everything I needed exceptionally well. I left extremely satisfied with the service, happy to have a phone to send to my son all set up and ready. Thank you!”
“great employees everyone was super nice and efficient they all worked with multiple customers at a time and shoutout to Bruce he helped me get a new phone and gave me great tips on my last one i definitely recommend coming i was very satisfied with my visit!”
“I recently transferred my service from Verizon. Jen helped me with the process. Of course not everything comes over perfectly and it was the one app I truly needed to cross over correctly. Jen was absolutely phenomenal in her support. She was patient, kind and genuine throughout the process. And she was able to fix the problem. Cannot express how grateful I am with her service!”
“10/10 experience, i had to take a minute to write this review before i even pull out of the parking lot. entire staff was friendly, efficient & fast, cracking jokes with customers and one another. Frank helped me personally, and was an a solute delight, but it needs to be mentioned that everyone in store was wonderful. thank you!”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“Jordania was absolutely amazing! She was very sweet and I noticed she was helping others a lot. She definitely knows what she is doing. This location is very very busy so you do have to wait, but the service is excellent.”
“On 7/11/2026
I went to my Verizon store at Providence Place Mall . I was in knots after I pressed wrong buttons on my phone and it was no longer working properly.
Courtney B. assisted me and addressed
the problem and in,
10 mins my phone was working perfectly and I was in heaven. Thans Courtney!!!”
“My husband and I recently decided to take advantage of a promotion that would allow us to upgrade a few of the devices on our family plan, but had some trouble with the promotion not applying as advertised (we should have received a credit for one of the devices, but kept getting billed for it). We wasted a lot of time going back and forth with customer service online and over the phone, and despite being assured multiple times that everything was all set, it never resolved. A few weeks ago, we went into the Seekonk Verizon store on a whim and spoke with Adam, who was super nice. He was able to fix the issue for us (and quite quickly, too!) and we really appreciated how helpful and knowledgable he was. I would absolutely visit this location again in the future, and would recommend it to others.”
“Best service I have ever had its in a decent area where I can at least relax while I'm waiting for the bus to bring me home and the hours are good when I need to make a payment especially it's good for in case the snow bales get too big and I need to go to this location temporarily but now this one is starting to become my full-time location”
“I have had T Mobile for over a decade. Recently we upgraded our plan and we went to a different store. That store was a retailer not this store but I wish I had. Mistakes were and customer service at tmobile was atrocious. Over the course of 2 weeks and phone calls totaling close to 6 hours and no follow through from T mobile customer service reps I came to this store as a last option. Chris Brown and the manager of store Cris jumped on the phone with tmobile, resolved the situation and made sure everything was handled properly. They finally resolved the situation. I am staying with T Mobile bc of these two and the only location I'll ever do business with is here. Thank you both. From someone who works in sales you both are top notch in resolution and customer service.”
“Isaac Le was wonderful to work with. He was very knowledgeable and patient ( my phone was very old lol). He went above and beyond to assure me he could get the best deal possible for me. I definitely will be sending all of my friends and family to see Isaac.”
“Manny was incredibly helpful and patient while assisting me with my phone. He made the whole process easy, answered all my questions, and provided great customer service. Really appreciated his help and expertise!!”
“John, Business Technology Tech, was thorough and provided great customer service and resolved my issue. The whole experience with calling Cox customer service, scheduling the appointment, the service call, and resolution was a great experience.”
“I've been a customer at this location for three years after moving to the area. I have my phone, WiFi and cable TV with them and couldn't be happier. I recently purchased a new phone and did something to it that I couldn't figure out. Yesterday I went to the store to ask them to take a look at it the agent Reinaldo was absolutely fantastic I explained the problem to him and he then took it the lady that corrected my phone. I'm just so thankful for their assistance and excellent Customer Service. Thanks to all of you.
.”
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“Everyone there is very knowledgeable and compassionate
We are in our 70s and every time we go there they are very patient with us.
They are the best!”