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“I recently transferred my service from Verizon. Jen helped me with the process. Of course not everything comes over perfectly and it was the one app I truly needed to cross over correctly. Jen was absolutely phenomenal in her support. She was patient, kind and genuine throughout the process. And she was able to fix the problem. Cannot express how grateful I am with her service!”
“Roger was as professional as could be this afternoon helping me connect my phone to a new car. I highly recommend him to anyone looking for a new phone or having trouble with an existing phone. 10-10 service. JB”
8:30AM - 5PM
2419 Hartford Ave, Johnston
Internet Service Providers
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“Prompt service, friendly, helpful. Arriana G helped me the last two times I went in and I was in and out within 10 minutes. She’s knowledgeable, professional, and a great representative for T-Mobile.”
“10/10 experience, i had to take a minute to write this review before i even pull out of the parking lot. entire staff was friendly, efficient & fast, cracking jokes with customers and one another. Frank helped me personally, and was an a solute delight, but it needs to be mentioned that everyone in store was wonderful. thank you!”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“It’s refreshing to have a person in one of these store that cares and knows what he’s doing.
Came in with my phone that was clogged up with spam apps. Thought I was going to have to give up and get a new phone (almost ready to take a deal from another carrier), but Jared was GREAT. He was patient and efficient and got rid of all of them with no trouble.
Hang on to this guy.”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“Dee was amazing in every aspect- professional, courteous, friendly, competent, knowledgeable, VERY PATIENT. It was an incredibly pleasant experience and greatly appreciated, especially given that it is not my preferred way to spend a sunny afternoon. Dee made it cost effective & she was super helpful. Highly recommend visiting this NK location.”
“great service, talking to someone on the phone is a waste of time. I went to the store and got much better service. Go there all the time now, will not even try calling them on the phone.”
“We had signed up over the phone for three new Verizon cell phone accounts +3 iPhones. I cannot begin to tell you about the aggravation I had trying to set these iPhones up and then to add insult to injury getting a bill before we were even ported in to Verizon and the bill was double what we were told. I spent countless hours over 4 days, talking to various reps over the phone and visiting a local store. Four days later at wits end I ended up at the corporate store on 399 Bald Hill Rd. in Warwick. Christopher Rogers went above and beyond to rectify this entire situation because I was literally about to go to the Attorney General’s office. Patience and understanding through it all, he spent probably 3 hours with my parents and I straightening everything out. Devon also helped out because there were many many issues with this whole situation.
I feel it is Important to let the powers that be know what outstanding employees they are.”
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“Ben was very helpful with showing me how to locate and use my audio book. He also reviewed my services profile to make sure it was the best fit for my family's needs.”