Citizens
Citizens Bank,
BanksHours:
120 Atwood Ave, Cranston RI 02920 Hours
About Citizens
Citizens receives mixed reviews. Some customers report a great experience with helpful staff who resolve issues, leading them to go out of their way to use a specific location. Others initially found the new overdraft forgiveness service awful, stating it was messed up constantly. However, an edit notes that things have gotten much better with the overdraft forgiveness. Customer service experiences vary between in-person and call center interactions.
Most Recent Reviews
January 2026
Lisa Franco Cruz is so helpful and kind . She help me to open my account . I’m happy with whole citizens bank staff . ….
January 2026
First impressions are very important to me!
MIKE at CITIZENS is very professional and thorough!
I KNOW EXACTLY WHERE MY MONEY IS GOING AND TO WHO!
Mathematics is definitely his strong suit!
September 2023
The customer service was outstanding, Eric was friendly and professional. Clarified my doubts and resolved my problem.
More Comments(25)
Other Information
Specialties: Mutual Funds, Stocks
Nearest Citizens Bank Stores
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