Flood Auto Group serves Rhode Island, Southern Massachusetts, and Eastern Connecticut, offering a wide selection and quality service across its Ford, Mazda, and Lincoln dealerships. Customers appreciate the excellent service, with a courteous staff that includes efficient associates who provide loaner vehicles during service appointments. Sales representatives are noted for their outstanding customer service, professionalism, and knowledge, making the car-buying experience enjoyable. One customer highlighted a representative’s thoroughness in sharing important vehicle details and providing directions during a test drive. Overall, reviews reflect a commitment to customer satisfaction, with many expressing intentions to return for future vehicle purchases. Flood Auto Group is recognized for its caring and attentive environment, making it a recommended choice for automotive needs.
Dropped off my truck for F150 recall adjustments and was given a loaner to get home. Great service, courteous associate Paul was very efficient and helpful.
October 2023
Very friendly customer service in the parts department. Tom was excellent and knew what he was doing
August 2023
Service department was very good! Sales staff were excellent. Especially John Granata and Melissa Flood. Caring and attentive. Knowledgeable and professional. Will definitely buy my next vehicle from them.
